Channel repack has begun, and it's not good!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by TeamPace, Jul 2, 2018.

  1. Charles R

    Charles R Well-Known Member

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    A "couple" mistakes is much like your "official" has little or no meaning... virtually everyone of the markets were affected in one way (early) or another (late). Roughly 100% of the numerous markets were updated incorrectly which more or less defines willy-nilly.
     
  2. NorthAlabama

    NorthAlabama tabasco rules

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    ok, maybe i'm misunderstanding you - please explain how, exactly, were roughly 100% updated incorrectly? how is tivo not waiting for confirmation from the station itself not an official response?
     
    Last edited: Nov 10, 2019
  3. Charles R

    Charles R Well-Known Member

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    It's been explained in this thread over the past several weeks... no reason to repeat it all.
     
    Last edited: Nov 10, 2019
  4. TeamPace

    TeamPace Active Member

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    Well, for the Dayton OH market TiVo is kind of playing "wack-a-mole". They switched the guide data a day prior to the stations actually changing frequencies, which created a problem for less than 24nrs (not so bad).

    But one of those stations (WDTN channel 2) wasn't changing frequencies for another couple of weeks. So TiVo switched that guide data back to the old frequency. Then on the day that channel 2 finally started broadcasting on their new frequency TiVo was pretty quick to make a correction.

    The only problem is there are a total of 5 networks broadcasting on that channel NBC, CW, Court Mystery, ION, & Bounce. There are different channel number ids involved. 2.1, 2.2, 26.1, 26.2, and 43.1. They all share one channel. TiVo has the guide data properly matched for 2.1 and 2.2 but not for 26.1, 26.2, and 43.1.

    Having a dozen folks I'm helping with this transition I'll certainly be happy when this is all cleared up. To add insult to injury one of our major stations (channel 7 WHIO is having tower problems and has effectively been off the air for about 5 days now!
     
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  5. NorthAlabama

    NorthAlabama tabasco rules

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    that's exactly what i suspected, no misunderstanding at all - have a nice day! ;) :rolleyes:
     
  6. Charles R

    Charles R Well-Known Member

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    That's a little better than willy-nilly but not much. Here I lost several series recordings as I never dreamed they would update the channels days before they were scheduled. In the past they were always (relatively) on time or late... obviously it has become more willy-nilly.
     
  7. TeamPace

    TeamPace Active Member

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    TiVo has the Dayton Ohio market finally straightened out. It took over 3 weeks. I have found 1 channel (Fox 45-1) has lost some signal strength so I'll probably call the station and see what's up with that. Also unrelated to the repack our CBS affiliate channel 7.1 has been off the air going on 3 weeks due to an antenna issue. Supposed to be close to having it fixed. They have been temporarily broadcasting on a PBS station sub channel for a few days or so now. That has not helped the situation at all! It's been a rough few weeks for OTA in our market!
     
    Mikeguy likes this.
  8. Dec 1, 2019 #368 of 382
    TeamPace

    TeamPace Active Member

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    A bit of a side note, since the repack channel 45 FOX Dayton OH market is broadcasting at reduced power. They are installing new equipment which will take a number of weeks to complete. According to the station engineer besides going back to full power the new equipment will be ATSC 3.0!
     
  9. Dec 1, 2019 #369 of 382
    MikeBear

    MikeBear Letting my mind wander, luring it back with candy.

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    You mean ATSC 3.0 capable. NOBODY has an ATSC 3.0 tuner except station engineers. Consumers ATSC 3.0 tuners for the US don't exist as of yet.
     
  10. Dec 1, 2019 #370 of 382
    TeamPace

    TeamPace Active Member

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    Yeah, I was just repeating what the station engineer told me, that the equipment they are installing is ATSC 3.0 capable. I was just happy to see things moving forward in that regard. I still expect it's a good ways off before we start seeing 3.0 broadcasts and consumer products with ATSC 3.0 tuners. I'm still recommending that people buy ATSC 1.0 equipment such as TiVo's and FireTV Recast DVR's if they're cutting the cord. I know they will have at an absolute minimum of 5 years before any ATSC 1.0 signals go away, since the stations are required to continue broadcasting 1.0 for 5 years after starting 3.0. PQ for 1.0 may not be so great during part of that time due to channel sharing, but at least it will still be available. Hopefully some of the current products like TiVo, Recast etc. will have a way to add a 3.0 tuner. But even if they don't, 5 years is plenty of time to warrant the cost of equipment.
     
  11. Dec 1, 2019 #371 of 382
    Lurker1

    Lurker1 Well-Known Member

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    You still recommend people buy TiVos? Are these people your friends?
     
  12. Dec 1, 2019 #372 of 382
    TeamPace

    TeamPace Active Member

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    Yeah, good point. Actually I'm recommending Fire TV w/Recast DVR for the most part now. While Recast isn't as feature rich as TiVo it's just a simpler system to use and set up at a lower cost (particularly for whole house system). I haven't completely given up on TiVo as I still think it's the better DVR, but it's expensive, harder to set up for a whole house system, and not much good as a streamer. Sad to see TiVo fading off into the distance but they just haven't been able to keep it relevant for the direction TV viewing is moving.
     
  13. aciurczak

    aciurczak Member

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    Looks like the SF Bay Area just got hit today, and it's not great. KGO channel 7 (ABC) has been running a chyron for weeks now that the channel switching date was today (4/29 at 1 PM), so I went down this afternoon to survey the damage. On the TV, original channel 7 was gone, a full rescan and everything is back up and running. Normal 7-1 channel on the TV shows video just fine.

    On the Tivo, not such good news. A channel scan identified a number of new channels. But going into the channel listing, there are now several 7-1. The bad news is that for the 7-1 that currently shows a signal, there is no guide data. For the 7-1 that has guide data, there is no signal. Ruh-roh. Looking at some of the other new channels that were picked up, I saw that several other channels are in the same boat. Specifically, KRON 4-1, KNTV 11-1 (NBC), and KBCW 44-1 (CW) have the same problem. The channel that now shows a signal has no guide data, and the channel with guide data, there is no signal. I repeated a full Guided Setup, then rebooted, and sadly it was in exactly the same state when everything was completed - nothing was resolved. So the main affiliates for ABC, NBC, and the CW for the SF Bay area (at least on the east bay/south bay), are hosed until Tivo sorts out the changes. Not for nothing, but Tivo HQ is 5 miles away, so if they have any OTA boxes hooked up anywhere in their facility, they are all subject to the same issue right now.

    With these type of problems, what's the best answer when submitting the lineup error form (below)? Are these incorrect channels, missing channels, or program descriptions are incorrect?

    tivo lineup issues.jpg
     
    Last edited: Apr 29, 2020
    Mikeguy likes this.
  14. Mikeguy

    Mikeguy Well-Known Member

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    It's sad, but that's kinda funny--TiVo HQ is hosed as well, as well as are its local employees. :D At least, that'll grab their attention.

    If easier than the form, you might try chatting TiVo up from its webpage. If using the form, I just would be basic and general--certainly, TiVo already knows of the issue, and so it's a matter of adding your own voice, now.

    Of course, inexcusable for TiVo not to have planned for this and avoided service disruptions (which only are going to cost it more in dealing with customers, in the end). The only "saving grace": not much good OTA on right now.
     
    Last edited: Apr 29, 2020
  15. TeamPace

    TeamPace Active Member

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  16. TeamPace

    TeamPace Active Member

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    Rarely does TiVo have the channel guide corrected when the channels move. But if you notify them it’s usually fixed within a few days.
     
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  17. Mikeguy

    Mikeguy Well-Known Member

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    How nice of them--denying significant numbers of people the full use of their TiVo DVRs, for recording and the viewing of new shows. This is how a real company acts, lol?
     
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  18. shwru980r

    shwru980r Well-Known Member

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    That's how the channels changed for me. In my area they switched the channels a day earlier than advertised. It took a few days to get guide information. One channel that switched last year moved to VHF and is difficult to pick up now.
     
  19. videobruce

    videobruce OTA is still alive

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    Who says they are a "real" company?? :rolleyes:
    .
     
  20. HerronScott

    HerronScott Well-Known Member

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    I'd say missing channels as you provide the new broadcast frequency.

    Scott
     

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