Channel repack has begun, and it's not good!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by TeamPace, Jul 2, 2018.

  1. MikeBear

    MikeBear Letting my mind wander, luring it back with candy.

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    Well, at 4 miles away it's just as likely the the signal is "beaming OVER" your house as you could be too close and missing a lot of the rf power they are radiating. Yep, that can happen.

    Just removing the cable for the other tv will not help. You could get a 75 ohm coax barrel connector, and connect the antenna coax directly to the cable going to your Tivo though (temp. bypassing the splitter) . Or if possible, try MOVING your Tivo to where your other tv set is (for a test) and hook it up in place of the tv set to see if that set is getting a stronger signal.
     
  2. MikeBear

    MikeBear Letting my mind wander, luring it back with candy.

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    Mid-Michigan
    So, I submitted a "Report a Lineup" change form on 10/12 for a new station (with 4 sub-channels) that popped up here in my local area, and it's still not completed. They did finally send me a follow-up email on 10/22 saying it would "take more time" and because "We will need additional time before we can resolve your issue as we are correcting channel logo issues. We appreciate your patience and will update you in the coming days."

    Nothing since then, and I don't get why they can't add the guide data NOW, and do the channel logo's LATER, like they usually do...

    I've never seen it take this long, and I'm not happy about it. Doing manual timers SUCK.
     
  3. bleech2

    bleech2 Member

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    Channel 49.1 - .4 in Milwaukee was corrected today. Unfortunately, the way they went about it caused me to miss a recording because the channel disappeared from my line up and I had to re-add it and create a new season pass. Hopefully this saga is over.
     
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  4. mtnagel

    mtnagel Well-Known Member

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    Just to update this. I wanted to test if it was getting too much signal or too little signal so I bought an 8 dB attenuator and an amplifier. Figured it wasn't too much signal since my other TV was fine, but it was cheap and easy. Sure enough, it didn't do anything. No difference with it in place. Then I tried the amplifier and have had zero pixelation since I've had it in place the last couple of days! I'm very happy it was seemingly that simple! Hopefully it keeps working. I may still try to mess with the antenna position but that's way more annoying to do.
     
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  5. Nov 4, 2019 #345 of 367
    MikeBear

    MikeBear Letting my mind wander, luring it back with candy.

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    Mid-Michigan
    We now have proper guide data for Tivo working for WFKB-LD channel 38 & it's sub channels. However, they still need more time to get the channel logos correct.
     
  6. Nov 6, 2019 #346 of 367
    wbrightfl

    wbrightfl Member

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    I don't know if this is related to this channel repack thing but thought i would try here first.

    3 weeks ago Comcast Ft. Lauderdale moved all the local sub-channels to new channel numbers. I have forced network connection dozens of times and did the guided setup again twice, but there is still no guide data. I then reported the channel changes in the tivo lineup change page, but it's been 2 weeks since I reported the changes and the guide still shows To be announced on all of the channels. Does it usually take 2+ weeks for these changes to be fixed in the guide?
     
  7. Nov 6, 2019 #347 of 367
    Adam C.

    Adam C. Active Member

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    The channel repack only affects over air broadcasts. Nothing to do with cable.
     
  8. Nov 6, 2019 #348 of 367
    wbrightfl

    wbrightfl Member

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    Orlando,...
    okay thanks
     
  9. Nov 6, 2019 #349 of 367
    NorthAlabama

    NorthAlabama tabasco rules

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    both times the local subs were moved in our market, they were corrected within 2-3 days after i reported to tivo - report them again.
     
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  10. Nov 6, 2019 #350 of 367
    wbrightfl

    wbrightfl Member

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    Orlando,...
    yes thank you I am going to do it again right now.
     
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  11. Nov 9, 2019 #351 of 367
    wbrightfl

    wbrightfl Member

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    Orlando,...
    After reporting the local subs wrong a second time this morning my ticket shows closed. I forced a network connection, reran the guided setup and all channels still show To be announced. I am going to give them a couple more weeks and see what happens. There has to be others in my area reporting a problem too.
     
  12. Nov 9, 2019 #352 of 367
    Rey

    Rey Member

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    I'm having the same issue down here in Homestead. I haven't checked to see if the xfinity dvr I have is showing guide info for these local sub channels.
     
  13. Nov 9, 2019 #353 of 367
    NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
    at this point, all i can imagine is tivo is having trouble confirming the move with the local service provider, and since they can't move the channels on customer reports alone, they're stuck - tivo has to have an official response to make the move.

    it's probably time to get a tech support supervisor on the line, and explain the multiple closed reports without correction, to see if it can be escalated.
     
    Last edited: Nov 9, 2019
  14. Nov 9, 2019 #354 of 367
    MikeBear

    MikeBear Letting my mind wander, luring it back with candy.

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    Mid-Michigan
    Make sure you guys are also running Guided Setup on YOUR local zip code to the Tivo, and also try a full reboot. My last channel line-up change did not work on the zip code I was using that's closer to the station, (zip code only 10 miles away from me) and had always worked before. However, it did work on my exact true zip code for my location. Which technically isn't even in the footprint of the low power station I reported...

    So, I think they probably queried my Tivo remotely to see that I was receiving that station and subchannels OTA, and setup the guide based on that.
     
  15. Nov 9, 2019 #355 of 367
    Charles R

    Charles R Active Member

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    Since TiVo updated numerous markets (a few weeks back) two days early they certainly aren't waiting for confirmation that the change is active... in this case many were updated two days earlier (per the original schedule) and others not until later.
     
    Last edited: Nov 9, 2019
  16. Nov 9, 2019 #356 of 367
    NorthAlabama

    NorthAlabama tabasco rules

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    just because a station confirms the change doesn't mean technical delays don't happen, and moving early was definitely not due to customer reporting. ;)
     
  17. Nov 9, 2019 #357 of 367
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    I've never had much luck with an OTA Tivo.

    However, I have been using and OTA HDHomerun Quatro and Channels DVR and it finds and updates all channels as needed. Channels DVR also uses Gracenote and I haven't noticed any guide errors for the 6 weeks I've been using this setup.
     
  18. Nov 9, 2019 #358 of 367
    markymark_ctown

    markymark_ctown Well-Known Member

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    This happened in NE Ohio a few months ago. It took a few days to a week to get the channel guide info update on my TiVo.
     
  19. Nov 9, 2019 #359 of 367
    Charles R

    Charles R Active Member

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    Who knows since they advertised the changes in advance (endlessly for several weeks). Bottom line they choose to update the guide days before the changes were scheduled in most markets and in some markets days afterwards. Bottom line they can and have updated the guide willy-nilly regardless of any "official response"... whatever that may be.
     
  20. Nov 9, 2019 #360 of 367
    NorthAlabama

    NorthAlabama tabasco rules

    9,834
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    sweet home, al
    official response comes from the station making the move, it's the confirmation to tivo from the station owner (not the tivo viewer) that the changes are valid and happening. with the number of changes happening across the country, a couple of mistakes in a few markets doesn't equal willy-nilly or unconfirmed.
     
    Last edited: Nov 10, 2019

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