Change from monthly to yearly?

Discussion in 'TiVo Help Center' started by minathia, Sep 2, 2007.

  1. minathia

    minathia New Member

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    Sep 2, 2007

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    I got a tivo for my birthday, and I'm planning on setting it up with the 1 year monthly plan, but I know that for christmas the same person is planning on giving me a prepaid one year for the tivo. When this happens will the new plan replace my old contract, or will I have to finish out the one year monthly before having the one year pre-paid. Or will the prepaid start in december and then in the following december I would revert back to the monthly?

    Sorry if that's a little confusing. I'm a little confused!! :)
     
  2. minathia

    minathia New Member

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    Sep 2, 2007
    anybody ever change your contract? how does it work?
     
  3. jjberger2134

    jjberger2134 Member

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    Nov 19, 2002
    See this link for for details. It looks like a gift card is only valid for new subscriptions. Since you have an already activated TiVo, the unit may not qualify as a new subscription since you already have service on the box.

    https://www3.tivo.com/store/giftcard.do

    See the * at the bottom of the page.

    Also read the TiVo gift card Terms and Conditions here...

    https://www3.tivo.com/buytivo/giftcenter/termsandconditionsfortivoservicegiftcards.html

    At the end of your 1 year, you can cancel your subscription, then "re-activate" the same unit with the gift card you receive for Christmas.

    Others may chime in, but this is how I think it will work for you.
     
  4. minathia

    minathia New Member

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    Sep 2, 2007
    well, I haven't activated it yet, cause I was waiting for info on this, so I guess I'll just wait for Christmas then.

    Thanks!
     
  5. jjberger2134

    jjberger2134 Member

    1,770
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    Nov 19, 2002

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    You should call TiVo Customer Service to find out what your options are. It would be a shame to have a perfectly good box sit unused for the next 4 months. You miss out on the TiVo experience and there are warranty issues.

    Check back here at this forum, maybe someone can provide you with an alternative solution.
     

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