Captions on Amazon

Discussion in 'TiVo Coffee House - TiVo Discussion' started by opus472, Apr 8, 2016.

  1. opus472

    opus472 Member

    451
    12
    Jul 4, 2007

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    1. The captions go in and out of sync - sometimes ok, other times 5-10 seconds too early or too late, which makes them pretty much useless.

    2. On programs where other languages are spoken, subtitles are covered up by a reference to the other language. Example: The Missing - when they're speaking French, the subtitles are covered up by [speaking in French]

    Sigh...
     
  2. SomeRandomIdiot

    SomeRandomIdiot New Member

    1,200
    1
    Jan 7, 2016
    TV Captions on live (or reality) programming on TV is no different.

    Best to file complaint with FCC. They are quick to react to CC issues.
     
  3. Series3Sub

    Series3Sub Well-Known Member

    1,532
    145
    Mar 14, 2010
    For #2, I belive since the foriegn content is already subtitled--in the open--closed capations are redundant. In such a case, turn OFF closed captions. Now, properly produced programs will NOT stream colosed captions over any subtitled text that is redundant to the subtitles, but will display closed captions to reference any sounds for the benifit of the hearing impaired such as "phone ringing" or "sound of gunshots inthe distance", but NOT the dialog if it is already subtitled (subtitled meaning in the clear.)

    However, you should complain to FCC, the TV network/channel, even the producers (production company) regarding your experience. You should also complain to your MVPD such as your cable or satellite company to whome you pay for TV. MVPD's (Dish is one really good example) use their existing relationship to really attempt to work with channels regarding the quality of a lot of things including closed captions (this may even be the most effective route even if the source of the problem is the MVPD and NOT any other party.)
     
    Last edited: Apr 9, 2016
  4. opus472

    opus472 Member

    451
    12
    Jul 4, 2007
    Thanks, but that would make things worse, since much of the dialog is in English.
     

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