I have a one year old Tivo Bolt Vox OTA. For some reason, I cannot utilize the voice button and search or generate commands by voice. I see an error message indicating that the remote isn't paired, however, I literally have full control of the Tivo and television with said remote. What gives? FWIW, when I look at "remotes and devices" It reads as "unknown"...whatever that means. Thanks in advance for any help and advice.