Advertisements I have had an HD Tivo for 2 years and never had a problem. I decided to buy an HD Tivo for my mother which she will use OTA. I figured it would be a good idea to set it up @ my house so it is just plug & play. Bad news out of the box it is running 8.1.7c2. It also has a ton of gray screen issues. sometimes channels just show geay (OTA) it takes about 2 sec to change channels and it shows gray between them. once the tivo background disapeared to be replaced by gray screens. So I connect to TIVO network and pulls down the guide but no software update. The status just says: Sucessful not pending reboot. So I connect again: same thing. so I reboot anyways. same software version. So I connect again: same thing. I pull the plug wait 30 sec, power it on - same version. Connect once more: same thing. What gives? I think the gray problems would go away if I can get the software up to date.