I've been on DirecTV since 1994 and using a THR22 unit for several years now (since they came out). My THR22 died last week and I picked up a replacement, 300-hour unit from WeaKnees, where I've bought several Tivo items before. I got it hooked up and got the activation message (711), which I expected. Called DirecTV and their "skilled technicians" (haha) say they can't activate it. I literally talked to over a dozen of them yesterday (most in India, apparently) and they say there is no order from DirecTV so they can't activate. This is BS since WeaKnees is an official DirecTV retailer. WeaKnees says it's because I'm on the new AT&T billing system, which locks out 3rd party retailers. Has anyone run into this situation? It seems crazy; all they have to do is enter the receiver and card numbers into their system. I've been with them almost 35 years but if they don't activate this and I have to return it, I'll just punt DirecTV. My wife wants to keep the Tivo interface, and the unit I got from WeaKnees is 300 hour capacity, much bigger than the DirecTV option, AFAIK. If I punt DirecTV then I'm hoping we can just fall back to our old Series 3 unit, which we have been using for OTA (anybody know if I can have Spectrum (ex Time Warner) cable hook it back up if I decide to go back to them?) Thanks for any input.