Cannot "Thumbs Up or Down" Suggestions?

Discussion in 'TiVo Roamio DVRs' started by glen4cindy, Apr 6, 2019.

  1. Milalwi

    Milalwi New Member

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    Jan 9, 2009
    No teenagers, and my wife hates "Reality TV" as much as I do. And frankly, nearly all of our TV watching is together.

    If I didn't have 3TB+ of recordings, I might consider going back to TE3. There's too many recordings that I don't want to lose.

    Suggestions, and the Thumbs Up/Down system was something I loved. This feels like an attempt to push certain (paid) content.

    I had noticed that the quality of the Suggestions had declined significantly when TiVo moved to the Rovi guide data. I used to get useful suggestions and I suddenly started getting large numbers of recordings of the same show (different airings) over and over again. The suggestions individually weren't bad, but getting two dozen of them was bad. I liked the variety of the prior suggestions system, it might have recorded two, or maybe three of a particular show, but not 25! It used to grab movies that I might like, it never seems to do that now.
     
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  2. Mikeguy

    Mikeguy Well-Known Member

    21,398
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    Jul 28, 2005
    There is a reason that I'm still on TE3--I'm of your ilk.

    I may be naïve, but I really don't think that it has to do with promoting paid content--I think that TiVo was trying something new and super-gee-whiz. Which just didn't work out. But it's now been 16+ months without a fix--and why did TiVo bring the new system out, which users saw, right away, was broken? And why hasn't TiVo switched back to the earlier, working system in the meanwhile, rather than leaving the broken system in place (or would that involve too great a programming effort, to have/get the "old" Suggestions system on TE4)?
     
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  3. Randy Spencer

    Randy Spencer New Member

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    6
    Aug 5, 2019
    I got into a Support Chat just now, sadly, it won't let me copy and paste, but the upshot was them saying they no longer support ratings and instead go off what you watch. I asked what happens when a show is recorded and then the tuner sits on that channel all day while I am away? Told her that I get tons of show suggestions for MSNBC, Fox, and CNN, yet only one show from those is one I record and watch. Seems wrong.

    She sent me a link to a page to add my feedback, I asked them to stop paying attention to shows that the TiVo sees if I haven't touched the remote. It should stop tracking until I do it again. Otherwise, it's just playing to perhaps a TV that's off or has no one in the room.
     
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  4. ken8631

    ken8631 New Member

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    Jan 18, 2007
    Please put this feature back on!!!
     
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  5. mtoy

    mtoy New Member

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    Mar 17, 2008
    We watch 1 major network show (Days of Our Lives, lol), the rest is a mix of PBS and channels like Movies, This, etc. We don't watch any major network prime time. Oh, and we're OTA, no cable. I just turned my Tivo suggestions off because it was filled with major network prime time shows. Lots of sitcoms, reality tv, network news. There is no way that it's based on what we watch.
     
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  6. TTUGaryGregory

    TTUGaryGregory New Member

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    Jan 15, 2012
    Lubbock, Tx
    Sorry for rehashing the same subject but I wanted to ask if anyone from TiVo has given an official response why this feature was removed. My new DVR is quickly filling up with shows I have absolutely no interest in watching. Also, it seems I’ve spent an inordinate amount of deleting these unwanted shows just to find shows I want a bit easier.

    Thanks.
     
    dlongnecker likes this.
  7. Mikeguy

    Mikeguy Well-Known Member

    21,398
    6,092
    Jul 28, 2005
    TiVo_Ted (TiVo's VP of consumer products/services) got into the "new Suggestions" here in a May 2018 post:
    May 1 update records more junk suggestions

    Likewise discussing thumbs, when issues first were being discussed, in the same timeframe:
    PSA: TiVo Changes - May 2018 User Agreement & Privacy Policy Update - May 2018
     
    dlongnecker likes this.
  8. radway

    radway New Member

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    Jan 14, 2003
    Portland, OR
    I have owned a half a dozen TiVos, including they very first model, and I want my thumbs up and thumbs down back! They are what made TIVO suggestions work. The current version doesn’t work at all and almost seems to record programs at random, the vast majority of which I would never have an interest in watching.

    If it ain’t broke, don’t fix it!
     
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  9. Mikeguy

    Mikeguy Well-Known Member

    21,398
    6,092
    Jul 28, 2005
    You always can sidegrade back to TE3 (on everything but the specifically-denominated "Bolt OTA" box), where Suggestions (and thumbs) still work. :)
     
    stevewjackson likes this.
  10. Brillian1080p

    Brillian1080p Member

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    Apr 10, 2006
    Wet...
    I spent more time deleting shows last night than watching a show. I thought it was a glitch at first. It has become much worse lately. After reading this, I'm starting to regret buying a lifetime subscription! Idiotic.
     
  11. JoeKustra

    JoeKustra in the other Alabama TCF Club

    17,179
    2,945
    Dec 7, 2012
    Ashland, PA...
    Note: The features and functionalities listed below were introduced with software version 21.9.1 and maintained with the software release:

    • Other UI Updates: Removal of Thumbs Up/Down icon for content personalization from the UI;

    :mad:
     
  12. rgarito

    rgarito New Member

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    Feb 23, 2007
    I have a feeling what we are seeing here is corporate executives performing an acquisition (it was mentioned earlier in the thread) and that acquisition went very badly. They purchased garbage and the principles at the former company are now sitting on an island in the Caribbean laughing while enjoying the aroma of the money they made. Meanwhile, the executives are saving face by ramming the new "feature" down the customer's throats and presenting internal reports showing a "successful adoption rate" (and collecting their bonuses). Meanwhile tech support gets screamed at on a daily basis by customers about this "feature...."

    As a software developer for a very large company, I've seen this many times before...

    Next up: layoffs when reality sets in and the stock price drops, while the executives get golden parachutes.
     
    Last edited: Sep 11, 2019
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  13. TTUGaryGregory

    TTUGaryGregory New Member

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    Jan 15, 2012
    Lubbock, Tx
    I totally agree. I had mine so tuned that it would record suggestion I really enjoyed. Now, for some reason, it records all of the Fox animated adult shows which I never have liked or recorded.
     
  14. TTUGaryGregory

    TTUGaryGregory New Member

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    Jan 15, 2012
    Lubbock, Tx
    I’ve been writing mainframe software for internal and licensed applications for 30 years and if I pulled a feature like TiVo did (especially without any notice) The outcry would be huge and the feature reinstalled.
     
  15. TTUGaryGregory

    TTUGaryGregory New Member

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    1
    Jan 15, 2012
    Lubbock, Tx
    I totally agree! My first TiVo was a Series 1 and have owned a version of the newer version systems ever since.

    In August, over a period of several weeks, I lost three TiVo Roamio (hard drive crashes) and TiVo replaced each (for $50) with the Series 6. I immediately disliked the new user interface and now I find out I’ve lost the thumbs option - the best feature of TiVo.
     
  16. krkaufman

    krkaufman TDL shepherd

    14,930
    2,499
    Nov 25, 2003
    The feature is right where it's always been...

    How to Rollback Hydra from Roamio and Mini's v1
     

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