Cannot access Prime Video or Pandora

Discussion in 'TiVo Roamio DVRs' started by rwtremaine, Jul 10, 2019.

  1. rwtremaine

    rwtremaine New Member

    26
    0
    Feb 15, 2011
    All of a sudden I can no longer access Amazon Prime Video or Pandora in the Apps screen on TiVo. I have always been able to get both of these without any problems in the past. I have tried to get these apps using ethernet and wi-fi but no joy. When I select either of these services I all I get is a blank screen. If I select Netflix, although I am not a subscriber, I do get the signup screen. I am having no problem connecting to the TiVo service. Any ideas?
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

    17,821
    3,159
    Dec 7, 2012
    Ashland, PA...
    Both are fine on my Roamio. Try to access Pandora with your PC. Maybe your ISP is having problems.
     
  3. michael1248

    michael1248 Member

    333
    11
    Feb 14, 2002
    Sometimes they both don't show up under apps and I have learned to just cycle thru the TiVo home button several times until they do...which they always do.
     
  4. mattyro7878

    mattyro7878 Well-Known Member

    1,029
    213
    Nov 27, 2014
    Are the apps not loading or are they not there at all??
     
  5. DocNo

    DocNo Member

    671
    21
    Oct 10, 2001
    Bristow, VA
    Neflix is the only app loading on my Roamio right now. Says it's unavailable and to try back a few minutes later; it's been saying that since yesterday though.

    The apps work fine on my Bolt. I'll have to try the home button trick. Or rebooting it again. Grr...
     
  6. jrtroo

    jrtroo Chill- its just TV

    5,047
    283
    Feb 4, 2008
    Chicagoland
    First thing to always try with a tivo: reboot. If that doesn't do the trick, reboot the entire network.
     
  7. DocNo

    DocNo Member

    671
    21
    Oct 10, 2001
    Bristow, VA
    lol - no kidding. This isn't a robot fixable problem.
     

Share This Page