One of my TIVO annual plans is up for renewal 11/30/19. I made a note to cancel it prior to the end of the month so my card does not get charged due to my forgetfulness. I went in this AM and it says, "your friends from TIVO are sad to see me go and that any unused portion of my service will be forfeited." Is this the way to be treated like a friend? Am I reading this right I will be immediately cut off and be not able to use the few days balance of service because I chose not to renew for another year? Brutal!