I felt that this is the proper place to ask this question. I want to do a 1 on 1 trade to get DirecTV's brand of DVR. What I have is 2 HR10-250 receivers and I wanted to trade one of them in for a HR20. I was told a long time ago that DirecTV would do a swap if you turn in the HR10's at no charge. Now, the way I see the timeline is that DirecTV had already set in motion the cancellation of partnering with TiVo before the DirecTV's DVR brand ever came out. They also declared that they will be moving to MPEG4 to replace MPEG2 of which we all know that the HR10-250 cannot do. This receiver (HR10) is obviously a discontinued product that can no longer accept new HD channels. The new H20's and HR20's to my knowledge were not out yet. There are channels like Sci-fi, National Geographic Channel, Cartoon Network and NFL Network to name a few of which I cannot get and I am paying for nonetheless. Definition time. The way I see it is this. I pay $10 a month for HD service and I only get about 40% of the channels. There are upgrades and updates. Upgrades. This is where you have a standard definition receiver(s) and you now want the HD package. Updates. This is where you already have the HD package except the receiver(s) cannot pick up the majority of the HD channels because of hardware issues. Now, my question....Do I have to pay for another HD DVR receiver(s) to replace my pre-existing outdated receivers at my expense not to mention a new 2 year commitment? I thought we were grandfathered in to be able to replace these receivers at no cost to us since DirecTV changed its format. They want me to dish out $299.00 and sign a 2 year agreement with them. I asked if this applies to all receivers. The answer is "yes". DirecTV twice with 2 different people stated that whenever you change ANY receiver for ANY reason will set up some kind of commitment even if you buy that receiver outright. Even if you want to reactivate a receiver that was activated before requires to a commitment.