Can the cable company send the activation signal through the tuning adapter?

Discussion in 'TiVo Series3 HDTV DVRs' started by PopcornGuy, Feb 9, 2009.

  1. PopcornGuy

    PopcornGuy New Member

    200
    0
    Apr 6, 2007
    Orlando, FL
    I just had a tuning adapter and a cablecard installed at the same time. The cablecard is not authorized for any additional channels even though the signal was sent. Should I get the installer back out with a new card or did the tuning adapter interfere with the activation signal. I could disconnect the tuning adapter temporarily and try to get it activated over the phone if there's a chance that will work. Ideas?
     
  2. macd2

    macd2 New Member

    63
    0
    Jul 6, 2004
    The instructions on the Tivo support page says to get the CableCard installed and working before installing the tuning adapter.
     

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