Can the cable company send the activation signal through the tuning adapter?

Discussion in 'TiVo Series3 HDTV DVRs' started by PopcornGuy, Feb 9, 2009.

  1. PopcornGuy

    PopcornGuy New Member

    Apr 6, 2007
    Orlando, FL
    I just had a tuning adapter and a cablecard installed at the same time. The cablecard is not authorized for any additional channels even though the signal was sent. Should I get the installer back out with a new card or did the tuning adapter interfere with the activation signal. I could disconnect the tuning adapter temporarily and try to get it activated over the phone if there's a chance that will work. Ideas?
  2. macd2

    macd2 New Member

    Jul 6, 2004
    The instructions on the Tivo support page says to get the CableCard installed and working before installing the tuning adapter.

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