Every time I try to sign into my account I get a pop up message next to the email address that says "forgetting something". It is acting like I never enter any data into that box. I even put TiVo@tivo.com in and I get the same message. I also can not sign into TiVo online as I get a message that my email or password is not valid. It is almost like I do not have an account at all. I am using IE11 and I tried other accounts with various sites and they all work. I also received an email this afternoon that my email was changed and it was my same address but there was a 123 added to the end of it. If I put that in the box the message changes from "forgetting something" to "not a valid email address". I did call TiVo Support right after I received the message and they stated they were merging my accounts together but I only have had one account with them since I am a new customer as of the summer of 2013. Anybody else having issues logging into your account as TiVo tried on their end and it appears they got the same message.