Can channel surfing cause a scheduled recording to not record?

Discussion in 'TiVo Help Center' started by billfr, Nov 20, 2015.

  1. billfr

    billfr New Member

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    Oct 22, 2015
    43026

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    Hello all,

    I have been a tivo owner for about 6 weeks. For the first time a show setup in Onepass did not record.

    The message in History was: This show was not recorded due to a problem getting a tuner

    The show that did not record was the only show setup to record at that time. In fact it was the only show set to record for the entire evening.

    I told tivo tech support I was channel surfing at the time the show was set to record. They suggested that my channel surfing was the reason the show did not record.

    Is that possible?

    Any cable company DVR I have used has given me the option to stop watching the channel I am on or cancel the scheduled recording.

    Any advice will be appreciated. I find it hard to believe you cannot channel surf if recordings are schedule.
     
  2. jrtroo

    jrtroo Chill- its just TV

    5,095
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    Feb 4, 2008
    Chicagoland
    That should not have done anything. If it was an issue, you would get a popup.
     
  3. billfr

    billfr New Member

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    0
    Oct 22, 2015
    43026
    Thanks for replying. I will see if it continues to happen.
     

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