My Bolt is refusing to play any streaming content from Netflix or Amazon Prime. When I select one of those apps, I see the menus and icons for the various programs, but when I click on one to play it, I’m rewarded with a blank screen or a “We can’t play that content” error message. I’ve restarted the Bolt via the software command, and then by disconnecting the power and reconnecting it. Recorded programs play as expected. The internet connection is good (it’s hardwired via an Ethernet cable). How do I get my streaming content back?