Callvantage and Directivo

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by pyrrhus, May 4, 2004.

  1. May 4, 2004 #1 of 27

    pyrrhus New Member

    May 4, 2004
    Fort Worth


    Long time lurker, first time poster.

    I have noticed that many people have had trouble with vonage and a couple people have asked about directivo with callvantage. Directivo seems to work with callvantage straight out of the box. I tried it on my directivo (hooked to the Dlink TA through my home wiring) and it worked perfectly. I then took the TA to a firends using a different BB provider and his directivo worked there also.

    Now all I have to do is start playing with the TA settings to get my FAX to work with callvantage also ;)

  2. feynman

    feynman New Member

    Jul 28, 2004
    I have had vonage for about two years now. I was never able to get my directv tivo to connect through vonage. I used ppp for a while and that quit working so I decided to try and tackle the vonage problem again. I ended up at a Radio Shack and they have the vonage adapters. While the guy was ringing me up their POS asked for my vonage account and the new routers MAC (I was thinking kewl it will work when I get home... I was wrong.) I paid and headed home. When I got there neither adapter worked. I called up their customer service number and got the following choices.

    Press 1 for new service (existing customers should not use this)
    2 and three were for customer support and tech support.

    I was on hold for over 30 minutes untill I got disconnected (was on my CELL)

    I decided to try hitting number one when I called back and sure enough they answered right away. They were less than helpfull. In that option I am the red headed step child. I tried three times in a row and got the same results so I went back to tech support. When someone came back on they refused to activate the new adapter even though their POS asked for my account info and router info. The guy informed me that I needed to pay them $99 for the router instead of the $79 I paid at Radio Shack. I was rather peeved.

    I ended up talking to a few guys at work and they pointed me back at AT&T so I called them. They waved the $79 charge for the adapter and waved the setup fee. They charged me 9.95 for shipping and 19.95 a month for the first 6 months.

    yesterday I got the thing in the mail and it is rather nice. I hooked it up and tested it out. The kewl thing about this adapter is that it does a type of QOS for the network. I plugged the wan port directly into my cable modem and my wireless router into the other port. I kicked off an ftp session and watched the throughput stay at about 250KB/sec I then made a phone call and like it should my bandwitdh dropped down to like 30KB/sec. I have had no problems with any of my phone calls unlike the other service which had lots of echo and deadspots. Once I hung up the throughput went right back to 250KB/sec.

    When I started in on the tivo I started out trying to use the ,#019 codes... none of them would work well (they still worked better than vonage which never connected)

    a little while ago I decided to just leave the ,#019 out and it connected... I was getting hate messages telling me that I hadnt made a call in 39 days so there was alot of data to transmit. It kept dieing on "Getting account status" It finally got past that and I have made three successful daily calls in a row.

    I would suggest callvantage to anyone using VOIP that wants to get their updates. I did play with different access numbers and got mixed results. There were two numbers that just did not work. I ended up trying 4 or 5 numbers found one that works well.

    I just thought I should share this with the group in case you were looking for an answer to the vonage no connect blues.
  3. restevns

    restevns New Member

    Sep 20, 2002
    Just installed CallVantage - no special codes needed on HDVR2, works great making daily and test calls!
  4. starbuck

    starbuck New Member

    Jan 24, 2003
  5. turls

    turls New Member

    Feb 6, 2000
    Central IL


    I don't get the big deal with these VoIP services. You can't even transfer your number if you depend on DSL as your only broadband option. That's a big deal killer.
  6. Tenorsaw

    Tenorsaw New Member

    Aug 4, 2004
    New York
    The big deal killer is when you're paying $20 in taxes alone. The big deal killer is when you're paying for a charge named "dial tone". The list goes on and on. Ditching Verizon is one of the best moves I've ever made.
  7. judson_west

    judson_west TiVo, spot on!

    Nov 10, 2001
    Los Angeles, CA
    There have been numerous reviews of CallVantage saying that the voice quality is much better than Vonage. I suspect the lack of voice quality on Vonage is due to the small bandwidth used by the service and this equates into problems when using the line for TiVo's modem.
  8. Tenorsaw

    Tenorsaw New Member

    Aug 4, 2004
    New York
    There is no lack of voice quality on Vonage. I honestly have never tried CallVantage, but I think a lot of people are exaggerating about CallVantage being that much better or they must have had Vonage when they first started their service (more than one year ago). When they first started, I remember it echoing every now and then. That was only for like a month or two. Now, people have a hard time believing me when I tell them my phone is not POTS. I've been using Vonage for about a year and a half.
  9. MD_TIVO

    MD_TIVO Almost a Member

    Nov 4, 2003
    I have not been able to get my Directivo to call out on my Voicepulse line.
  10. rkwillms

    rkwillms New Member

    Apr 23, 2003
    I am a CallVantage user. I had tivo prior to getting callvantage. When ordering the CallVantage service, I never gave a second thought about what impact it would have on my TiVo service. My tivo (series 1) was unable to connect at all over the callvantage service. I tried connecting an external modem, but again, it would not connect. I finally gave up and sold my series 1 and bought a series 2 so I could use the network interface. Havent had any problems yet.

    The callvantage service works ok, but there customer support SUCKS!
  11. natgas

    natgas New Member

    Oct 5, 2001
    I just had CallVantage installed and it never crossed my mind about my Dtivo's calling out/in; since my dtivo is downstairs and my CallVantage TA is upstairs, what can you suggest for hooking the dtivo up to it? thanks
  12. jimnme

    jimnme New Member

    Oct 2, 2004
    Here is my experience with Directivo and voicepulse. I set my bandwidth to the maximum at voicepulse and allowed 7, 10, and 11 digit dialing.

    On the Tivo I used the ,#034 setting. I only got to the point where it was downloading about 20 percent of the attempts I made. Then when it got to the downloading part it would give me the "call interrupted" after a few minutes.

    But I kept trying. Just keep forcing it, watching tv for a while, go back and check it and start it again if needed. Now 4 days later, I got the "download complete" and the new software was installed. I then called back in 3 additional times and each call was successful. So, I think every time you get to the downloading part, it adds a little more and you can download it in bits and pieces until you are done.

    So I would say, after a slow process of trying over and over and over again, my voicepulse problem with directivo seems to be eliminated.

    One thing I found that made it get farther into the download was turning OFF my PC and laptop so they didn't draw any bandwidth at all. I'm not positive this did anything, but it seemed to download longer before getting the "call interrupted" with the computers off.

    Hope it helps someone. If anyone else is successful this way I would love to hear about it. I didn't have to use the external modem or any of those things, just the,#034.

  13. dixonbm

    dixonbm New Member

    Oct 5, 2004
    Cut the Bell connection into your house and then you can plug your TA into your home's phone network. Then you should have a dial tone on all phone jacks in your house.

    Just make sure that the connection from the local phone company to your house is cut. If it isn't your TA will get fried due to the voltage travelling through the line.
  14. nesby

    nesby Certified Geek

    Feb 7, 2006
    Has anyone been able to successfully make a Directivo call through the callvantage linksys router? If so, can you post your config?
  15. SecureTalk

    SecureTalk New Member

    Apr 8, 2002
    I have Vonage [I know it's not CallVantage] but my config works and may be worth a try. It cant hurt.

    For the dial prefix I use : ,#401,*99,
    I temporarly turn off call waiting: *70
    Use the full dial string for a local: 1-areacode-number

    Good luck
  16. nesby

    nesby Certified Geek

    Feb 7, 2006
    Doesn't the #401 tell it to use the USB port? Maybe I'm off-base but I thought that's what that code did. I think the *99 is Vonage specific too. It shouldn't be this difficult to make a stinkin' phone call ;).
  17. scalo

    scalo New Member

    Dec 28, 2004
    The problem with using VOIP is that the dial tone is not the same as a land line, I am not sure on the specifics but for whatever reason the Tivo modem is not able to detect the dial tone, the only change I have now made is to set the dial options to not check for dial tone. This seems to work for me everytime I call, you might want to try it and see what happens.
  18. OLdDog

    OLdDog Reformed Druid

    Dec 15, 2001
    The ,#401 causes the TiVo to use ethernet as the dialup.
    ,#401 - 3.0 only - This sets up the Tivo to use ethernet for the daily calls. On Series 1 boxes, this means TivoNet or TurboNet. On Series 2, this means a USB->Ethernet dongle. Not all dongles will work, do a search for more info.
    Once that is correctly detected the TiVo will NOT use the phone at all but it will NOT work on a series 2 DTiVo without hacking.

    The easiest solution for many that have a windows XP or 2000 computer nearby is to use PPP over serial. That is what I do and I get all the updates and no nag screens and seamless opperation with NO phone line at all hooked up to my TiVos.
  19. nesby

    nesby Certified Geek

    Feb 7, 2006
    Awesome, thx for the info. I understand I need a null modem cable and a tivo cable? Is that correct? I have a null modem but I'm not sure what a tivo cable is and I don't see one in my Philips DTivo box.

    Can you point me to a thread that describes the PPP setup? Forgive me, I'm an idiot.
  20. OLdDog

    OLdDog Reformed Druid

    Dec 15, 2001
    This is the serial cable you need or you can use the cable that comes with a lot of TiVos and a null modem adaptor and a gender changer (F to F).

    If you make this cable you do not need the null modem adapter or gender changer. Those are only needed if you use the serial cable supplied with many TiVos.
    then read the text at this link to make the connection work:

    I had little problem after I realized that the instructions were for an older version of XP and I just set the parameters as suggested in the text even though the menus were not exactly as shown.

    Also you will probably want to turn off the Window's firewall and assign two IP addresses for your TiVo to use.

    I also had to go to a slower speed than the default BUT that is probably because I needed to use a long cable. (I used 19200 I think)

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