Call in PPV and Cable Cards

Discussion in 'TiVo Series3 HDTV DVRs' started by alto1, Sep 14, 2007.

  1. alto1

    alto1 New Member

    8
    0
    Jan 24, 2007

    Advertisements

    Can you PHONE order PPV with a Series 3 unit? I thought I knew the answer, but after dozens of calls to Tivo and Cox in Santa Barbara, I got about half yes and half no answers from each.
    I thought that the only reason you need two-way for PPV is to order. It seems that Cox should be able to enable any channel for any length of time. So why do the folks on the phone when you try to order insist that is not possible?
     
  2. pl1

    pl1 Well-Known Member

    1,391
    55
    Jan 17, 2007
    MA
    Every company is different, but I have Comcast and I can order PPV and the sports season packages where I live. As for a reason, there is no reason. It is either ignorance or it is company policy, because they want you to get their box.

    The cablecos still don't get it. A Comcast subcontractor came to my Father's house today. Said he never heard of a TiVo and he was not installing ANYTHING and turned around and drove off. The sad thing is, these idiots still can't figure it out, that TiVo is GIVING THEM MORE CUSTOMERS! And that is paying their wages. Subcontractors included.
     
  3. drew00001

    drew00001 New Member

    311
    0
    Jan 13, 2007
    You can order PPV by phone as long as your cable provider supports such. I have done it a couple times in Seattle via Comcast's national 1-800 line. Each time, the CSR knew exactly what I wanted.
     
  4. rainwater

    rainwater Active Member

    7,066
    5
    Sep 21, 2004
    First off, do not tell them you have CableCards when you order PPV. It will only confuse them and they will probably respond saying it doesn't work. In most cases, their systems are setup to authorize your cablecards automatically when you order PPV. Atleast, this is how Charter works.
     
  5. alto1

    alto1 New Member

    8
    0
    Jan 24, 2007

    Advertisements

    All helpful, but what about Cox...anyone??
     
  6. Royek

    Royek New Member

    2
    0
    Jul 30, 2007
    I called about this earlier this week with Cox Oklahoma. The tech initially said no, but I said that I had read about other companies doing without a problem. He put me on hold for a few minutes and returned saying he talked to his supervisor and they ordered a movie for my account in the same manner they would a sports event. He told me what channel to go to to see if it would work. No go. Tivo had the proper guide data, but couldn't tune the movie. So it must be MSO specific. Goo for the tech for trying, but more suckage from Cox for making things harder than they should be. It looks like they would make it easier for me to give them more money. Digital Max can kiss my butt.
     
  7. pl1

    pl1 Well-Known Member

    1,391
    55
    Jan 17, 2007
    MA
    One thing that is starting to happen with Comcast now is that they are shifting more and more PPV over to VOD which requires their STB. I think there are only a couple of PPV stations left now. And other cableco's might even be shifting PPV to SDV as well. Currently, they have not messed with the sports packages, so if I order the MLB package, and the channles are 501-515 (or similar), I still have access.
     
  8. drew00001

    drew00001 New Member

    311
    0
    Jan 13, 2007
    On Seattle Comcast, PPV consists primarily of "special events" (mostly sports) and lite-porn. There are very few regular movies, which all seemed to have moved to VOD.
     
  9. Thunderclap

    Thunderclap Member

    288
    9
    Nov 28, 2005
    Chicago area
    I have Comcast in Chicago and have been trying to figure out how to get a listing for PPV so I know what I can order. Anyone?
     
  10. pl1

    pl1 Well-Known Member

    1,391
    55
    Jan 17, 2007
    MA
    http://www.indemand.com/index.jsp
     

Share This Page

spam firewall

Advertisements