Call from DirecTV re: TiVo

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by marktd, Aug 22, 2007.

  1. marktd

    marktd New Member

    Jan 9, 2005



    If this has been discussed before, then I apologize.

    Just FYI... I received an automated call from DirecTV today that talked about the forthcoming DirecTiVo features (web scheduling, deleted folder, etc. - the stuff I've already seen talked about in this forum). However, the call went on to say something to the effect that they wanted to reassure us (DirecTiVo users) that the DirecTV relationship with TiVo was ongoing and that they were actively exploring or working on new stuff beyond this software upgrade with TiVo. The gist of the message seemed to be that the DirecTV/TiVo relationship was ongoing and that we should expect more in the future.

    I wish I could remember the exact language used, but it was clear - I'm not embellishing.

    I have no comment on this (although I hope it is true) - I merely pass it along in the event that it is new information. Anyone else get this call?

  2. litzdog911

    litzdog911 TechKnow Guide

    Oct 18, 2002
    Mill Creek,...
  3. dtremain

    dtremain New Member

    Jan 4, 2004
    New Jersey
    There is a contract until 2010. That would tend to indicate an "on-goinog" relationship.
  4. marktd

    marktd New Member

    Jan 9, 2005
    Yeah, that's it. Quoting from the voice message, "[A]nd know that DirecTV and TiVo continue to explore additional enhancements to bring you..."

  5. OhioUmpire

    OhioUmpire New Member

    Dec 2, 2003


    It may be ongoing as is, however D* continues to tell me if I want to get the expanded HD channels I would have to stop using my DTivo models. To be safe I upgraded to the DTV HD DVR a few months ago and moved my DTivo's to bedroom where HD service wasn't paramount.

    I personally feel that DTivo w/full HD capabilities is the way to go and I would be willing to pay extra money to do it, but I felt the writing was clear it wasn't the direction DTV was going so I converted.
  6. cowboys2002

    cowboys2002 Well-Known Member

    Jun 15, 2001
    Cypress, TX
    I received the phone call last night around 8:40PM CDT.

    I was actually amused as it didn't say much more than what I already knew from TCF!
  7. dtremain

    dtremain New Member

    Jan 4, 2004
    New Jersey
    Yeah, that's kind of my point.

    I think that you are reading the situation accurately and acted appropriately. Directv has already made it clear that there is an on-going relationship with TiVo for those of us with existing SD DVR's. So, I don't have to live in fear that my TiVo service will be shut off any time soon. Also, they appear to be saying that they might add some features, next year.

    However, their marketing actions toward their own equipment have been very clear.
  8. Irishsox1

    Irishsox1 New Member

    Feb 14, 2005
    I just got a voice message and it said that new and exciting features are coming soon to Directv Tivo users. The ones listed were On-Line programming, deleted files folder and the time protection for sporting events. They said all of these features are free and coming soon. That was pretty much the whole message.
  9. John T Smith

    John T Smith New Member

    Jun 17, 2004
    Vancouver WA
  10. Rugged

    Rugged TIVO Maniac

    Sep 6, 2003
    Nashville, TN
    Just got the call too....actually they left a message which is odd becaues I don't usually have automated phone calls left as a message
  11. rock_doctor

    rock_doctor resU deretsigeR

    Oct 22, 2000
    There is also a message on the tivo itself. Interesting that they actually called you, though...i wonder if they were going to use that as an open to sell you a better package or some other upgrade???

  12. cowboys2002

    cowboys2002 Well-Known Member

    Jun 15, 2001
    Cypress, TX

    I don't think so.

    I received the same call last night. After the message, there was an option to press 1 to repeat or hangup. No sales pitch at all!!!
  13. blhirsch

    blhirsch Tivo-riffic!

    Mar 1, 2003
    Just got the call. Interesting because this is the very week I decided to move forward with FIOS tv and the s3. I don't think it'll keep me, though.
  14. hybucket

    hybucket Member

    Nov 26, 2004
    I just got a call - a recording, actually - from DirecTV. I was about to just hang up, when I heard something about DirecTV downloading new enhancements for my TiVO!! I missed most of it...anyone else get this tonight?
  15. midas

    midas I heard that

    Jun 1, 2000
    I just got the call too. What was really odd was that initially I got a call with caller-ID blocked (PRIVATE CALL). It rang 2 or 3 times and then I got an immediate call-back with a toll-free number listed. That one I answered. Very strange.
  16. Billy Bob Boy

    Billy Bob Boy What Me Worry???????

    Jul 25, 2004

    I like the recently deleted folder! Its like the Pc recycle bin. No more accidently deleted and its gone for good :up: :up:
  17. ejasons

    ejasons New Member

    Feb 28, 2001
    I don't that much care for the deleted items folder (haven't really ever deleted anything, then changed my mind). However, its presence allows one to delete a show without having to verify the action. That is very useful!
  18. MighTiVo

    MighTiVo TiVotarian

    Oct 26, 2000
    Nashville, TN
    When I called DirectTV to ask specific details about the message I was transferred around a bit. Finally I was told that the message was sent from TiVo not from DirectTV! TiVo's response was that it was a joint message from TiVo and DirectTV.

    Who is running the show? Who has the details? Will "remote booking" require phone line, be over the air, or will it support home networking?
    Will DirectTV TiVo support Amazon Unbox, TiVo cast, jpg and mp3 playback, multi room viewing? (Far from a parlor trick this is great stuff!)

    The voice does sound like the voice response lady on TiVo support line, maybe they all sound alike...
  19. cwpomeroy

    cwpomeroy New Member

    Oct 3, 2001
    anyone else find it curious why they would spend the money on an outbound call campaign to tell us about features they won't push to us for months to come?

    Sure would seem to be a retention plea...

    I have to say (off-topic) I was in california this week and a friend has a Moxi enabled Cable DVR. It included on-demand movies and more. Very cool. First time as a Tivo user I felt behind the technology curve.

Share This Page

spam firewall