Cablevision Tuning Adapter available 4/7

Discussion in 'TiVo Series3 HDTV DVRs' started by hurl03, Apr 6, 2009.

  1. Apr 14, 2009 #81 of 122
    jon01

    jon01 Member

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    Jan 4, 2005
    long...

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    At cv right now in Huntington, ny. They have to fix something in their system but everything seems fine. It's a cisco ta.
     
  2. Apr 14, 2009 #82 of 122
    JoN8282

    JoN8282 New Member

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    Feb 26, 2005
    got a call this morning that they have to reschedule because the warehouse has no adapters.... so I swung by the Fair Lawn NJ optimimum store and was given 1 adapter... said there was one per household limit, but truck roll not required... so obviously no one knows crap... took my one for now.... anyone else surprised how huge this thing is?

    was very easy to setup - instructions indicated you should call to authorize the adapter... i called, they didn't know what it was... spoke to several people, eventually gave up since it was working without that... we'll see if it lasts...

    will save the calling to get more adapters for another day... im tired of cablevision.
     
  3. Apr 15, 2009 #83 of 122
    blacknoi

    blacknoi Active Member

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    Jan 23, 2006
    I think the problem is, they wont give you a TA unless you subscribe to IO silver or gold.

    So why would you subscribe to IO silver, but not rent cablecards (and therefore NOT get the io silver channels you are subscribing to)?


    That aside, I picked up two TA from Randolph NJ and will install them after work today.

    Hope my install goes smoothly.

    But this part BOTHERED me a lot.

    The lady said they were free of charge, but they MIGHT charge a monthly fee for them in the future. I asked for that statement in writing, she said they didn't have it in writing but had to tell people that.
     
  4. Apr 15, 2009 #84 of 122
    rivilis

    rivilis New Member

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    Oct 18, 2007
    Went to the Parlin, NJ store today. They were very helpfull, and knew exactly what I was talking about. I picked up 3 TAs. The only holdup was that the employees were not familiar with the procedures and it took them about a 1/2 hour to figure out what the instruction manual was telling them to enter in to their computer.

    Will hook them up tonight, and update on my susses / failure tomorrow.
     
  5. Apr 15, 2009 #85 of 122
    dbenrosen

    dbenrosen New Member

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    Sep 20, 2003
    New Jersey

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    Came home today from work and noticed that the "You have a tuning adapter connected" menu was on the screen. It didn't see to impact the recording of programs, but I was surprised to see the message. It happened on BOTH of my TiVos (an S3 and an HD). There was also a new message about a lineup change. I wonder if this was somehow related. Anyone else see this today?
     
  6. Apr 15, 2009 #86 of 122
    Lrscpa

    Lrscpa Member

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    Apr 20, 2003
    This means that the Tuning Adapter restarted. Could have been from a brief power or cable signal interruption. Note if it happens with any regularity. When the Tuning Adapter restarts, any TiVo recordings in process are stopped.
     
  7. Apr 15, 2009 #87 of 122
    mangocat1

    mangocat1 New Member

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    Mar 1, 2009
    I'm not sure how they could get away charging for this device. As I see it, anything that is required to receive programming in my package BEYOND the CableCARD now and in the future needs to be on them. The other option is to not use SDV.
     
  8. Apr 16, 2009 #88 of 122
    ADG

    ADG Allan

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    Happened on one series 3 yesterday, but not the other
     
  9. Apr 16, 2009 #89 of 122
    rivilis

    rivilis New Member

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    Oct 18, 2007
    Got my 3 TAs hooked up, but no SDV Channels :(

    Green light on all the boxes, TIVO is happy, and sees them just fine, but when I go to any SDV Channels, I get an error: "Unable to tune the channel at this time".

    Called CV, and spent over an hour on the phone with them, but they could not figure out what the problem is, so they are sending out a tech.

    Stay tuned...
     
  10. Apr 16, 2009 #90 of 122
    blacknoi

    blacknoi Active Member

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    Jan 23, 2006
    Update: Hooked up one of my two TAs last night.

    Didn't have to call to authorize. Followed the instructions word for word (except the calling cablevision part).

    Got all my SDV channels, except I have 20% to 100% signal loss across ALL CHANNELS.

    My HD CBS channel (702 on my map) has zero signal now when I'm going through the TA.

    Take the tuning adapter out of the mix and I get 58 to 62 quality on that channel (yea I know not the best but at least it still works). Put the tuning adapter in-line and my signal goes to zero on that channel.

    Other channels like HD NBC is at quality of 92 without the TA, with the TA its at 73.

    Its interesting to note that the pass-through short co-axial cable that came with it is RG-59, not RG-6. I put my own RG-6 in there and still the same level of signal loss.


    I thought these things were supposed to amplify the signal, not have a drop.

    How's everyone else's signal quality when running through the TA? Better? Worse? The same?



    EDIT: Found this post and think it will solve my problem:

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=7158049#post7158049

    Based on that, I'll keep my tivo plugged into the cable straight from the wall, and just give the TA its own Coax run... as apparently you are NOT required to use the coax out for the TA to function for the tivo, just the USB port.
     
  11. Apr 16, 2009 #91 of 122
    dbenrosen

    dbenrosen New Member

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    Sep 20, 2003
    New Jersey
    I had EXACTLY the same problem, including losing CBS HD. The tech came out and reworked my splits to give better signal to my HD TiVo, while lowering the one to my S3. Definitely saw a LARGE signal strength drop through the TA.

    I also got the problem claiming channel was unable to come in at the time. Not the "Searching for signal" I got when the signal strength was too low.
     
  12. Apr 16, 2009 #92 of 122
    Lrscpa

    Lrscpa Member

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    Apr 20, 2003

    After a week, my tuning adapter started rebooting 10+ a day. When the TA reboots, any recording in process or in the TiVo's buffer is stopped, which obviously is a showstopper.

    I replaced the TA yesterday, and while I haven't had any spontaneous reboots, I too got the above referenced, "Unable to tune the channel at this time" on certain, but not all SDV channels.
     
  13. Apr 16, 2009 #93 of 122
    blacknoi

    blacknoi Active Member

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    Jan 23, 2006

    Cablevision's Scientific Atlanta boxes display the error "Channel Not Available - Try Again Later" when there are NOT enough SDV slots to send your channel.

    This is cablevision's problem in that more *unique* SDV based channels are being requested simultaneously, than slots that cablevision made available for SDV.

    I have a feeling that "Unable to tune the channel at this time" means the same thing, but the error has different wording due to a different device.

    Either way, this is CABLEVISIONS fault of infrastructure, not necessairily a sign of a bad Tuning Adapter.
     
  14. Apr 16, 2009 #94 of 122
    rivilis

    rivilis New Member

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    Oct 18, 2007
    Cablevision at its best :

    Tech shows up at my house, looks at me at says:

    Tech: What is that CISCO thing that is hooked up to your cable? We don't support that.

    Me: It's the SDV TA for getting the SDV Channels with my TIVO

    Tech: Switch Digital?

    Me: Yeah, I want to be able to watch my Russian Channels on my TIVO

    Tech: We don't support that.

    Me: With the TA you do.

    Tech: We don't support this TA thing, where did you buy it?

    Me: I got it at the Cablevision walk-in center.

    Tech: Oh, what does it do exactly?

    Me: Well, you are here to get it to work, so I guess if you dont know what it does....

    Tech: I need to find someone who knows what this thing is, I will call you later. Where did you get this CISCO thing?

    Stay Tuned....
     
  15. Apr 16, 2009 #95 of 122
    blacknoi

    blacknoi Active Member

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    Jan 23, 2006
    Just wanted to confirm for everyone ..as previously posted, if you have a signal problem using the coax passthrough, just put a splitter on the line, one split goes to the TA, one to the tivo.

    The splitter seems to have less attenuation than the TA introduces.

    I hooked up both my TAs/tivos this way and i'm good to go.

    I never even bothered trying to hook the 2nd one up through the pass-through because I had a spare coax port on my existing 4way splitter.
     
  16. Apr 16, 2009 #96 of 122
    JZ1276

    JZ1276 Member

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    Aug 20, 2008
    This is the exact reason I switched to FIOS. I switched over about 2 months ago before the tuning adapters were available and I'm glad I did seeing how some people are having problems with them. Cablevisions techs have no knowledge whatsoever. I recommend everyone dump Cablevision and switch over also.
     
  17. Apr 16, 2009 #97 of 122
    Royster

    Royster Beardy

    20,860
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    Long Island, NY
    Why trade one abusive company for another?

    Actually, you're hearing from the people with problems. The people for whom it is working perfectly. like me, don't tend to post.
     
  18. Apr 17, 2009 #98 of 122
    DCIFRTHS

    DCIFRTHS Active Member

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    New York
    For some reason, I seem to recall reading that not all the programming packages were supported on Cablevision with the TA. I'll see if I can find the information - or come back and correct myself if I am mistaken - if someone doesn't correct me first :)
     
  19. Apr 17, 2009 #99 of 122
    DCIFRTHS

    DCIFRTHS Active Member

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    Jan 6, 2000
    New York
    I have decided to drop Cablevision because I don't want three additional (full sized) boxes in my setup. If there is ever a Series 4 that can natively tune in SDV channels, I may switch back.
     
  20. dbenrosen

    dbenrosen New Member

    462
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    Sep 20, 2003
    New Jersey
    The tech who came to my house knew about the TA. He was more upset that they didn't train them on what to do in the case where it isn't working correctly, other than to show them how to hook them up.
     

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