Cablevision CableCard Info, Experiences...

Discussion in 'TiVo Series3 HDTV DVRs' started by jmatero, Sep 12, 2006.

  1. Sep 7, 2008 #761 of 995
    villager-li

    villager-li New Member

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    Sep 7, 2008

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    I'm new here and, sorry if I am misunderstanding, but why would you need 2 M-Cards? Isn't the whole point of an M-card the fact that it can support the dual-tuner functionality in just 1 card? Thanks for any clarification you can provide.
     
  2. Sep 7, 2008 #762 of 995
    rocko

    rocko Cuckoo for TiVo

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    Oct 29, 2002
    Northeast...
    The Series 3 TiVo requires 2 CableCARDS, either S or M. The TiVo HD can operate with a single M card or 2 S cards.
     
  3. xirian

    xirian New Member

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    Oct 10, 2008
    I had cablevision come to install a card a few weeks ago. I was unable to get channels above 100 except the HD channels, but I figured it was a signal problem. Today I had them here again because after moving it before the splitter it started telling me to call for activation. They tried rebinding the card, deleting it and readding it. Then we tried another card. Same problem. Channels above basic cable bring up the screen with the hostid and cablecard number and say call to activate. The guy left me with his boss' number and said he was sure it was something on their end and not on my end.
     
  4. lordrainkm

    lordrainkm New Member

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    Sep 27, 2003
    I've got a similar problem. I have Cablevision in Connecticut. I have had 3 tech visits so far trying to get the cablecard (1 M card) set up on my TivoHD. Last night I actually had 2 techs at once. I read the host id and cablecard ids to a cablecard rep over the phone myself, and he confirmed that they were right. I get all of the basic channels I've tried, including some encrypted ones that didn't work on QAM (26 & 27), I get most of the HD channels. I don't get most of the HBOs in the 300s(I subscribe to HBO) , but I do get one of 'em (304), and I do get HBOHD (750). I don't get 715 or 727 either (which I should). Every time I tune to one of these channels I get the gray screen with the host id and cable card number. They're coming for round 4 tomorrow, the tech last night said that my signal strength was poor (he hooked up some device to the jack and read -9dB, which he said was too low), and he said that they've had problems with the M cards, and that he was going to have the next guy try 2 S cards instead. I keep hoping that they'll fix it when they come, but who knows? When I lived in Brooklyn last year it took Time warner 9 visits to fix a problem.... and it wasn't even cablecard related.
     
  5. FixItPete

    FixItPete Big Time Fan Newbie

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    Oct 27, 2008
    FL - Comcast

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    For clarification the Series 3 is also called: TiVo HD XL

    (Just because I didn't understand what a Series 3 was since I didn't see any on their site.)

    (Sorry if I'm wrong, I'm new!) ;)
     
  6. crowfan

    crowfan The Dude abides

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    Dec 27, 2003
    Long Island, NY
    The Series 3 is not the TiVo HD XL. The Series 3 and TiVo HD are two different models (and the TiVo HD XL is just a TiVo HD with a bigger hard drive).
     
  7. FixItPete

    FixItPete Big Time Fan Newbie

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    Oct 27, 2008
    FL - Comcast
    Ok, then. Where is the Series 3 on the Tivo site?

    (Sorry, I'm new). ;)
     
  8. osborn4

    osborn4 New Member

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    Sep 6, 2004
    Gone. It is an ex-model. :cool:
     
  9. FixItPete

    FixItPete Big Time Fan Newbie

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    Oct 27, 2008
    FL - Comcast
    Ah! Ok. Then where do people with this: the Tivo HD that they sell now post? I don't want to muck things up. ;)
     
  10. blacknoi

    blacknoi Active Member

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    Jan 23, 2006
    The TivoHD and the TivoHD XL devices from a "platform" perspective are the same as the Series 3.

    They are all based on the Series 3 technologies (cable cards, HD support, dual tuners etc).

    The Series 3 was first to come out and was a "Premium" model in that it had a glo remote, and a front OLED display.

    The Series 3 is now discontinued, but the two successors, the Tivo HD and Tivo HD XL live on.

    Most people call the first HD tivo to come out the "series 3." The other 2 are referred to as a TivoHD or a TivoHD XL.
     
  11. sathead

    sathead Member

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    Jan 12, 2008
    Wow... that's the exact opposite of what a Cablevision (Brookhaven L.I.) Tech told me and also the opposite of what I've read here on the TiVo forum. Most TiVo users have reported better results with a single "M" card rather than two "S" cards. I had ongoing problems from day one with the two "S" cards in my TiVo-HD. I finally got Cablevision to give me a single "M" card and it's behaved perfectly from the day it was installed over a month ago. As a matter of fact- it's so reliable now... I no longer make duplicate recordings of programs on my HTPC as a backup.


    PS: Additional interesting info- when I did a CC Diagnostic of the two problematic "S" cards in my TiVo-HD... they both had a firmware date of early 2005 on them! When I check the firmware on my new "M" card the firmware date is 6/2008. Maybe the 3+ year old firmware on my old "S" cards had something to do with their poor performance? Ya think....?
     
  12. lordrainkm

    lordrainkm New Member

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    Sep 27, 2003
    The technician came this evening, and after spending 20 minutes trying to convince me that I wasn't supposed to get the channels I complained about missing, he went ahead and tried the 2 S cards. Apparently when he called the home office he finally got someone competent, and they were able to get both cards properly paired and authorized. I now get every channel I'm supposed to get. Prior to them fixing it, the CP info screen under the cablecard menu said "Waiting for CP Auth" and it had like 80 EMMs. Now both cablecards say Authorized, or something like that, and it one has 668 EMMs, the other has 667 or something like that. It's nice to finally have it up and running a month after my first install date.
     
  13. FixItPete

    FixItPete Big Time Fan Newbie

    101
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    Oct 27, 2008
    FL - Comcast
    I had the tech come to the house and install my card. When he got there he said there was trouble with the M Cards and he would have to do 2 single cards. I asked him nicely if he had an M Card and if he could please try it just once. (I had my newborn in my arms, so that helped. ;)) He said OK.

    He got his "newest" card and called in the info to the central office and verified that it was an M card. He installed it and it acknowledged the card in about 5 minutes after the central office hung up.

    All has been great since.

    I'm a newbie, but from what I've learned is that if you don't have a 100% perfect signal, you'll trouble with the M card.

    Pete
     
  14. jcondon

    jcondon Well-Known Member

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    Jul 9, 2003
    So they finally got away from that multiplexing of channels or whatever? My GF loves the Monsters 777 channel but, sometimes it comes up as unavailable on the SciAtlantic 8300 HDVR. Reading this thread I am concerned that I would not be able to get it at ALL if I picked up a HD Tivo.

    But, from reading the last two pages it seems like they fixed this issue in Westchester? I am in Croton on Hudson (one town up from their Ossining plant). Anyone know if I would get all the channels here or not? Yorktown I believe is out of the same plant but, not 100% sure.


    Thanks....
     
  15. Dec 3, 2008 #775 of 995
    LI-SVT

    LI-SVT Member

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    Sep 28, 2006
    On Saturday I had Cablevision install the triple play with 2 NDS M cards in two TiVo HDs. The install went mostly smooth. There were no issues while the installer was there. Later I found one of the TiVos is having issues with the picture freezing. If the freezing happens during a recording the playback is garbled there for a few seconds. I have been in contact with TiVo and have a few things to try.

    Other than the video freezing issue I am very happy. The internet is fast, the phone is clear, and the TV looks good for both SD and HD.
     
  16. Dec 4, 2008 #776 of 995
    LI-SVT

    LI-SVT Member

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    Sep 28, 2006
    Looks like both TiVo HDs are suffering from video freeze. TiVo support gave me some things to try and narrow the problem down.
     
  17. Dec 4, 2008 #777 of 995
    Brighton Line

    Brighton Line Member

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    Mar 15, 2006
    Brooklyn, NY
    How long has the Tivo been on?
    Has it updated to the latest software release?
    Pervious releases that may have shipped on your Tivo's had freezing problems.
     
  18. Dec 4, 2008 #778 of 995
    LI-SVT

    LI-SVT Member

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    Sep 28, 2006
    Thanks for the input. One is at V9.4b, the other is V11.0. I had the account active and both units calling home for a week before the install. The above versions were the same since the cable guy hooked me up.

    Will Cablevision send firmware updates to the cable cards?
     
  19. Dec 4, 2008 #779 of 995
    dbenrosen

    dbenrosen New Member

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    Sep 20, 2003
    New Jersey
    CV added new HD channels (USA HD, Bravo HD, Sci-Fi HD, etc.) in the past day or two. On my TiVo HD which has a single M-card in it, I am receiving the channels. On my S3 which has two S-cards, I am not. When I tune to the channel on the S3, it tells me the channel is unavailable and I may need a Cablecard to get it.

    Anyone else seeing this behavior? I'm on CV of Rockland. Does anyone with S-cards on any system see the new channels?
     
  20. Dec 4, 2008 #780 of 995
    leeherman

    leeherman Well-Known Member

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    Nov 5, 2007
    Long Island, NY
    I had two CCs installed in my S3 11/2007. Aside from a problem with CC2 which was solved by replacing the card, all's been fine.

    I bought a Tivo HD a few months ago with the intent of putting it in my bedroom when I put an HDTV in there. It spent a few months in my home office with analog cable as its signal source.

    I called Cablevision last Friday, got an appointment for last Sunday to install CCs. The tech showed up promptly, had the Tivo up and running in less than a half hour, then checked out my external wiring.

    The tech ended up spending about 1.5 hours total at my house because he replaced the line coming from the pole as well as the lines and splitters outside my house feeding the upstairs televisions and my broadband/telecomm modem.

    All in all I was very impressed with the tech, the Tivo is working without a glitch, and I feel less interest in considering FIOS. I expect to stick with CV for now.

    LH
     

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