Cablevision CableCard Info, Experiences...

Discussion in 'TiVo Series3 HDTV DVRs' started by jmatero, Sep 12, 2006.

  1. btswims

    btswims New Member

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    Apr 7, 2008

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    First attempt today, tech brought one mcard after inserting and starting the setup all seemed okay. Called the office but the card was not in the system over there...

    Next attempt tomorrow, my mistake for not requesting multiple card be brought with the tech.
     
  2. TK-421

    TK-421 Stormtrooper

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    Aug 10, 2000
    Death Star
    Just wanted to post my install experience went great. I was getting a new install because I was moving, so they only charged me the $15 promo installation fee. They sent a tech who had done multiple Tivo installations. He had brought multiple MCards with him, but the first one worked fine.

    I was expected a long bad experience, but everything was great. Just going to wait for 9.3 to download, then going to go through the upgrade process next.
     
  3. btswims

    btswims New Member

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    Apr 7, 2008
    Second Try Saturday failed... The tech arrive and only brought a single card, not a multi, after 20 minutes trying to contact his supervisor he waited outside for another tech to bring him a new card. After 1 hour, I could no longer wait and canceled the appointment for the day.

    Cablevision is holding up my opinion of them so far.
     
  4. Hallatauer

    Hallatauer New Member

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    May 2, 2007
    Just had Cablevision (Happaugue) installed. I all ready had iOvoice and Optonline.. and they offered iOtv service.. all three $90 a month for 2 years. Couldn't pass it up as I tired of the Directtv... their ads state they have the most HD. yeah.. right... no MSG, no SNY, no Versus, no YES.. none of them in HD.

    Anyway, the tech left the cable with a splitter which I plugged into my series 2 Tivo. I ran setup and it worked fine. Only thing is the Tivo only recognizes the first 100 channels and nothing above that. Is this what all this cablecard crap is about? You need this to get the rest of the channels?
     
  5. rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...

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    You didn't say which Series 2 model you have but a few comments:

    Series 2 models don't handle HD or utilize cablecards.
    If you connected the cable directly to you TiVo you are receiving the analog (under 100) channels. You'll need a cable box to receive encrypted digital channels.
    If you have a series 2 DT you'll get the analog channels with the straight cable input and all channels with the cable box. Split the cable first and hook it up following the instructions.
     
  6. mrdazzo7

    mrdazzo7 Well-Known Member

    5,617
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    Jan 8, 2006
    I have CV Hauppauge, here are the channels:

    YESHD: 715
    MSGHD: 716
    MSGPLHD: 717 (not sure what the difference is)
    SNYHD: 718

    As the poster above me mentioned, if you're trying to watch these just through your Series *2*, it won't work. They're encrypted and can only be watched either through your cable box, or though a Series 3 or THD unit. If you have your S2 running through the box, it will tune to these channels, but they will not be in HD. I had that set up for a while but eventually got a series 3. Despite the occasional annoying cable card problems, I'm very happy with it... Once you watch stuff on HD all the time, there's not going back.
     
  7. Hallatauer

    Hallatauer New Member

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    May 2, 2007
    My b!tch was Direct TV doesn't have these channels and you need them for NY sports in HD.. one of the reasons I changed. MSG Plus HD shows other programs than MSG HD. i.e. MSG Plus had the Devils broadcast of the playoff series as opposed to the Rangers broadcast side. (I hate the Rangers more than the Devils so I watched the MSG Plus)

    Thanks for the info on the channel setup. I have to now decide whether to go cablebox or switch to the CV DVR setup... and yes, once you watch HD for a while, there is no going back... I'm all in!
     
  8. rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...
    Actually, for HD broadcasts, your choice is a TiVo S3/HD or the CV DVR. A cable box will not provide HD to your S2, as discussed above. Good luck.
     
  9. May 5, 2008 #689 of 995
    Jackanapes

    Jackanapes Member

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    Aug 21, 2003
    South...
    Our TiVo HD started experiencing the post-9.3 software freezing problem and TiVo has offered to exchange it for free.
    (See this thread: http://tivocommunity.com/tivo-vb/showthread.php?t=391305&page=4)

    Since I'm frustrated enough by the problem, I went ahead and authorized it. The TiVo CSR said on the phone that all I need to do after set-up is call Cablevision and give them the new Host ID, since it's the same M-Card. But I'm just wondering if anyone's done this already and received a hard time from Cablevision about it. I'd hate it if a truck had to roll and they tried to charge me the $46.99 cablecard install fee again.
     
  10. May 5, 2008 #690 of 995
    debtoine

    debtoine WTTWDC

    9,670
    94
    May 17, 2001
    NJ
    We had to have our S3 swapped out last year. When the new one came, I just called up Cablevision tech support and told them we'd had a power failure. I said that I just needed the card rebound to our account. They asked me for the card ID, the Host ID and in about 5 minutes, I was all set. No truck roll necessary.

    YMMV. Good luck.

    deb
     
  11. bremmma

    bremmma New Member

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    Sep 20, 2004
    I'm moving from Morris County into Hoboken (Cablevision at both locations). Right now, I have my TiVo S3 set up and I get all channels fine with my cablecards, and it's been working fine since I first got my S3 in Sept. 2006.

    I just called Cablevision to set up my account for Hoboken. Ordered iO Silver package + 2 HD DVRs (bedrooms) + 2 cablecards for my TiVo. The rep said "just to let you know, our cablecards don't support the HD channels anymore." Since I'm a little bit up on this technology, I assume she's talking about the switched digital / old-Voom channels (http://www.engadgethd.com/2008/03/19/cablevision-optimum-coaxing-cablecard-users-back-to-hd-stb/) but I came here to try and find out for sure what the deal is.

    Has anyone gotten a recent install lately? Does the cablecard work ok on the TiVo S3 for all HD channels? I assume that, since 100% of the HD channels work with my current cablecards in Morris County, the cablecards for the new Hoboken install should work the same. I'm looking to see if someone can confirm this.

    Also, assuming I will get the HD channels with the cablecards (I hope) it would seem the sales reps are (intentionally?) misleading or confusing customers here in an effort to get them to revert back to their own DVRs. Is this the case?
     
  12. Overdoze

    Overdoze New Member

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    May 19, 2008
    i was told that i could pick it up at the comcast office and that they had M-stream cards in stock

    when i got there they didnt have anything and i was told i had to make an appointment. I had the guy at the office call, so they made an appointment for the following day becasue i was annoyed. they tols me i was forced to take 2 single streams and get charged $1.80 monthly for the second one (comcast central NJ)

    next day, no show, no call, rescheduled to a week later

    next week the guy came an hour early
    he showed up with 2 mstream cards lol.....good thing becasue the first one was defective
    it took him 3 hours to get it working right. I would not let him leave until every channel came in correctly on both tuners. (check your pay stations if you get computer looking messages they arent working, if it says programming will come in shortly its ok)
     
  13. mrdazzo7

    mrdazzo7 Well-Known Member

    5,617
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    Jan 8, 2006
    bremmma, I can let you know after tomorrow. After about 7 months of dealing with the Cablevision/NDS card problem (getting grey screen on all encrypted channels only solved by rebooting tivo daily), I'm finally getting new cards installed. I'll find out from the tech what the deal is with the channels, and I'll test out what I get.

    As of today, I still get all the VOOM channels, so I haven't seen any kind of outage related to SDV yet. Believe me, when I do, they're gonna hear about it. Has anyone using CV-Long Island experienced dropped channels yet?

    Anyway, I'll post back after my install and let you know how it worked out, channel-wise.
     
  14. chart

    chart Member

    49
    1
    Sep 4, 2001
    new york
    I live on 14th street Hoboken and have all HD channels(still). I was watching voom(rush HD last night). Both my series 3 and Tivo-HD work. (currently).

    I assumed I would lose these channels to SDV soon... but not yet.
     
  15. bremmma

    bremmma New Member

    27
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    Sep 20, 2004
    Thanks - I appreciate any info I can get. Please do let me know how it turns out.

    Regardless of the outcome here, it's seriously troubling that the sales reps don't know the difference between losing a few VoomHD channels w/ the cable card vs. losing ALL HD channels. I still feel like I was misled. I'm glad I went with my instinct and said "that's fine, I'll still take the cablecards" when she told me I wouldn't get any HD channels.
     
  16. danmasi

    danmasi New Member

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    Jan 29, 2008
    Just wondering; I'm on Cablevision in NJ with an S3 box, and on a power failure one of my NDS cablecards drops and I have to pull it and reseat it.

    Still.

    I know Tivo and Cablevision were working on this when I called several months ago. Anything yet???

    -dan
     
  17. mrdazzo7

    mrdazzo7 Well-Known Member

    5,617
    238
    Jan 8, 2006
    I finally got a hold of someone at CV who knew about the Tivo issue. He had me send an image of my diagnostic screen, and immediately said I need new cards. They came today and installed two new cards, and I verified that they're the updated s/w version/ code build, so now it's just a waiting game.

    The first picture below is my original diagnostics info (constant dropped channels, had to reboot nearly every day), and the second pic shows the new card info. HOPEFULLY this resolves the issue, but time will tell. I'm on vacation next week and don't want to miss the Lost finale.

    I would check your s/w versions and if they're the same as my old ones, I'd call CV about getting updated cards. You can check you s/w version by going: Settings > Account and System info > CableCard Decoders > [card #] > cablecard menu > Conditional Access.
     

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  18. Jun 7, 2008 #698 of 995
    guava

    guava New Member

    19
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    Dec 31, 2007
    Just talked to CV and I am ENRAGED!!!!!!!!!!

    No Voom without their box. Is this legal? Is there anything called consumer rights anymore? This is the last straw! Are other providers weaseling TiVo uses out too?

    They gave me some mumbo Jumbo about the channels being analog... I guess they changed Voom to analog to make more space for more channels.

    link:
    http://optimum.custhelp.com/cgi-bin/optimum.cfg/php/enduser/std_adp.php?p_faqid=2289&p_created=1205422410&p_sid=I6Iv6F5j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PXZvb20*&p_li=&p_topview=1

    http://gizmodo.com/gadgets/road-to-hell/500-hd-channels-on-cablevision-no-more-programming-until-cablecard-is-easy-271310.php

    Hopes for a TIVO SDV box are a possible fix, I think?

    BTW I am in Clifton, NJ.
     
  19. Jun 7, 2008 #699 of 995
    Acerxz

    Acerxz Member

    33
    9
    Mar 6, 2002
    Yonkers,NY
    I'm also in Clifton NJ. I lost all my VOOM channels a few weeks ago. I'm pissed.
     
  20. Jun 7, 2008 #700 of 995
    DCIFRTHS

    DCIFRTHS Active Member

    2,119
    0
    Jan 6, 2000
    New York
    They changed the Voom channels from digital to switched digital. The current generation of TiVos can not receive tune in switched digital channels.

    If the channels were analog, the TiVo would have no no problem tuning them in.

    More info on SDV here: http://www.tivocommunity.com/tivo-vb/showthread.php?t=357703
     

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