Cablevision CableCard Info, Experiences...

Discussion in 'TiVo Series3 HDTV DVRs' started by jmatero, Sep 12, 2006.

  1. Roderigo

    Roderigo New Member

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    Mar 11, 2002
    Brookdale, CA

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    Sounds like an Emergency Alert run amock. If it went back into the alert after rebooting, sounds like Cablevision was still running the alert.
     
  2. sathead

    sathead Member

    187
    8
    Jan 12, 2008
    He's clueless!
    Cablevision has to roll the truck ($46.99 charge) for the tech to install the cards for you. In my case I still had to call the support center to get the cards working properly after the installer left, so when the $46.99 install charge showed up on my next statement- I complained about spending a half hour on the phone with support- and they reversed the install charge.
     
  3. saramj

    saramj New Member

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    Feb 3, 2005
    New Jersey
    I live in Rockaway NJ and noticed the same problem everything looked great then all of a sudden no button on the remote was usless and just looked a the TV guide screen. Thought it was just me or my wife forgot to pay the cable bill. left the box alone and went to bed (1:30AM). This morning everything was fine.
    Who knows :rolleyes::rolleyes:
     
  4. Roderigo

    Roderigo New Member

    531
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    Mar 11, 2002
    Brookdale, CA
    Happening to two people at the same time - even more evidence it was an emergency alert.
     
  5. urwathrtz

    urwathrtz Death Metal Dad

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    Jan 18, 2008
    Upstate, NY

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    Cablevision is coming by this Thursday to install an M-card in my TiVo HD, wish me luck. Been hearing a lot of horror stories here. I should be OK as long as the card is a good one and the cable dude is reasonably intelligent. The wild card in all this is my wife will be home, not me. She's lucky she knows how to turn on the radio. I'll write some instructions down.
     
  6. DUDE_NJX

    DUDE_NJX Well-Known Member

    12,838
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    Feb 12, 2003
    And you're lucky she doesn't read this board ;)
     
  7. dschamis

    dschamis New Member

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    Oct 8, 2001
    Sands...
    Has anyone seen an M-card surface on LI yet?
     
  8. tw144

    tw144 New Member

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    Feb 5, 2004
    Bronx
    I also have an M-Card install for my second TivoHD is scheduled for this Thursday. This will be my 4th cablecard installation, as I already have two S-cards in the first TivoHD that I got last year, and another S-card in my Plasma TV. In short, I pretty much know what to expect. My cards work fine now, but each install took several visits to be successful.

    I can only hope that Cablevision has solved at least some of the persistent customer impacting issues around cablecard installs.

    In my opinion, it's really not too much to ask that Cablevision test each individual card, and upgrade the firmware on it, before they give it to a tech to give to a paying customer.

    I'll be sure to post back on Thursday afternoon....
     
  9. urwathrtz

    urwathrtz Death Metal Dad

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    Jan 18, 2008
    Upstate, NY
    Several visits huh, this is what I'm afraid of. One would hope they have their act together by now. As a HVAC service tech, call back's cost money, and waste time.
     
  10. ycrazyy

    ycrazyy Big Perm

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    Dec 2, 2001
    New York, NY
    Oh man you are all making me nervous. I have an install scheduled for Thursday for 2 TiVoHDs (don't know whether I am getting S- or M-cards). Moving on Friday and want to make sure I have TV over the weekend :) Switching from D*TV back to my good ole TiVo that I have missed for a while. Now I am really hoping all goes well because the last thing I need now is for my TV to not work with all the other stress! I will post an update on Thurs / Fri on how it went.

    Located in Westchester, NY area
     
  11. urwathrtz

    urwathrtz Death Metal Dad

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    Jan 18, 2008
    Upstate, NY
    I must of said "M-Card" and "Multi Stream" over a dozen times on the phone, I hope I was clear.
     
  12. jaguaraja

    jaguaraja New Member

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    Nov 25, 2007
    Long Island
    cablevision said that i cannot get the international channels (south asian package) with the cable card. are they bs'ing me or are they right?
     
  13. tw144

    tw144 New Member

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    Feb 5, 2004
    Bronx
    ycrazyy- when I placed the order for the cablecards for my new TivoHD the other day, the Cablevision rep asked me if I wanted the SA 4250 cablebox removed that I am currently using. I declined the offer. My thinking, based on past experience, is that if my TivoHD cablecard install goes south, at least I have a backup method to continue to watch TV in that particular room. I'll return the SA 4250 cablebox only AFTER I know the new TivoHD is working fine for a few days. If you really need TV over the weekend, get yourself a cablebox as a short term backup. (you won't be able to use the TivoHD with it, but you could hook it directly to your TV old style). Just my $0.02.
     
  14. tw144

    tw144 New Member

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    Feb 5, 2004
    Bronx
    jaguaraja-- I am pretty sure that there really are channels that cablecards cannot receive. Last year, I received notice from Cablevision that my cablecard equipped TV was no longer going to be able to access the "MLS Direct Kick" seasonal programming after a certain date.

    There is a transmission technology called "SDV", which require 2-way communication between a cable system device in your house, and Cablevision, and Cablevision may be using that on the channels you mentioned. Since the cablecards that are currently in use are only 1-way devices, you would be forced to use a regular cablebox to watch those channels.
     
  15. Brighton Line

    Brighton Line Member

    151
    2
    Mar 15, 2006
    Brooklyn, NY

    Correct, international channels and "league passes" for sports or whatever are all switched video on Cablevision which cable cards can not get access to.
    They are working on a "dongle" that would allow Tivo to get these channels, see other threads about that.
     
  16. ycrazyy

    ycrazyy Big Perm

    478
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    Dec 2, 2001
    New York, NY
    Yeah I thought about this approach as well. It won't kill me if it doesn't work, just wouldn't make me too happy. But in reality I figure the guy probably has a few cable boxes sitting in his truck either way if I really need one. And if it comes down to it, my TVs do have tuners in them so I can at least get the networks which should hold me over...

    Anyway, back to hooking these things up to update everything (if they need to be updated)
     
  17. urwathrtz

    urwathrtz Death Metal Dad

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    Jan 18, 2008
    Upstate, NY
    OK the cable guy came and installed the Mcard. He was here 20 min and left. I just finished the guided setup again and.......EVERYTHING WORKS!!! YEAH!!!
     
  18. tw144

    tw144 New Member

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    Feb 5, 2004
    Bronx
    me too. My Cablevision Mcard install in my TivoHD went pretty smooth and took about an hour. This would have been a real great cablecard install experience, except that an Scard I was having installed in my plasma TV on the same visit didn't work out so well (only got basic channels, no premium channels). Well, at least the Tivo is good....
     
  19. urwathrtz

    urwathrtz Death Metal Dad

    577
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    Jan 18, 2008
    Upstate, NY
    The kid said it was the easiest card install he had ever done. I was expecting several return visits to get it right.
     
  20. jefny

    jefny Member

    58
    5
    Feb 13, 2008
    I have the TIVO HD and live on Long Island. Early in Januray I had Cablevision install 2 S cards. Apparently I was the first for this tech. Everything seemed to work for two days and then we lost all channels 23 and above. A second visit resulted in a new set of cable cards and everything worked for a week or so and then we were having pixilation problems. This resulted in a third visit and a third set of cable cards and everything worked for a week or so and then the pixilation problems returned.

    The bottom line, according to TIVO arte the NDS cards that Cablevision uses in our area. They are working on it. Until then several of my channels (USA, TNT and AMC) are almost useless because of loss of signal and pixilation.

    Either I need a new TIVO HD box but this will cost me for an install visit ($50) with no guarantee of a solution.

    John
     

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