Cablevision CableCard Info, Experiences...

Discussion in 'TiVo Series3 HDTV DVRs' started by jmatero, Sep 12, 2006.

  1. dbenrosen

    dbenrosen New Member

    462
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    Sep 20, 2003
    New Jersey

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    Having some issues with my m-card in my THD which are very similar to the failures I had originally with my S-cards in my Series 3 back in October 2006. The m-cards seems to lose authorization (or equivalent) about every day or so. This is apparent by losing all the digital channels. Going into the diagnostics screen gives an error about being unable to display some HTML Page. It basically says it can't locate the page.

    Popping the card out and back in fixes it, but it is aggravating.

    Anyone else seeing similar problems? It is a Scientific Atlanta m-card. Cablevision of Rockland.
     
  2. tdel73

    tdel73 New Member

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    Dec 26, 2007
    i'm having problems with the 2nd M-card, I don't get any channels. They are coming back for a 4th time on Friday to install 2 S cards this time...I'm in North Jersey.
     
  3. patternofstars7

    patternofstars7 New Member

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    Jan 25, 2008
    So I had my install today. Was told I was going to get a M-card but apparently they set me up with two S-cards today. Install was incredibly fast. He was probably here for 30 mins max. First card went in, automatically recognized and called in. Home stayed in line as we put the second card in and same thing happend. Checked all encrypted channels and all the standard digital channels. Friendly guy and very professional. Hopefully things stay working and everything is good.
     
  4. DUDE_NJX

    DUDE_NJX Well-Known Member

    12,838
    390
    Feb 12, 2003
    Location?
     
  5. lqaddict

    lqaddict New Member

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    Apr 4, 2005
    New York

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    I had the same result, I am in Brooklyn.
     
  6. Lrscpa

    Lrscpa Member

    364
    2
    Apr 20, 2003
    tdel73:

    Since you have an S3 (as opposed to the HD), you need 2 S cards to record one and watch another. The HD will allow this to be done with 1 M card.

    S-Single Stream
    M-Multi Stream

    Expecting my HD from Amazon tomorrow to take advantage of the $199 Lifetime transfer.

    Still have to purchase an HDTV, so I'm a ways away from a cablecard install.
     
  7. smb1014

    smb1014 New Member

    5
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    Jul 7, 2004
    I have Cablevision coming on 02/2/08, does anyone know if I can get an M-Card for my Tivo HD? I live in Glen Cove, NY (Long Island). When I ordered the install I asked for the M-Card but the CSR didn't have a clue as to what I was talking about. Should I just be real nice to the tech, or are they just really not available?
     
  8. lqaddict

    lqaddict New Member

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    Apr 4, 2005
    New York
    If you did not get through the first time when you called, call again. Ask them straight to talk to the cable card specialist. When I first called I was told there weren't any cable cards available at all b/c the support for analog Jerold boxes was cut a few years ago, and these are the only boxes that required cable card, but if I need a smart card I cannot have it :eek:
    Well I just hang up b/c whoever was on the line was smoking something that I wouldn't , and I called right back to speak to the cable card specialist. I still did not get an M-Card even though they are available in my area - got 2 S-Cards for $24/year+tax premium :mad:
     
  9. ycrazyy

    ycrazyy Big Perm

    478
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    Dec 2, 2001
    New York, NY
    Just ordered 2 TivoHD's and scheduled my install for 2/22 (not moving in until around then so no need to rush it, just wanted to take advantage of the $199 lifetime transfer). Moving over from D*TV HR20's (had HR10's) so I am happy to come back to TiVo. Hoping my install goes smoothly and they bring me M-Cards (not that it really matters I suppose). Located in Hartsdale, NY. Will update after the install! Can't complain about the $1.25/mo per card either.
     
  10. tdel73

    tdel73 New Member

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    Dec 26, 2007
    Thanks! Cablevision is coming out on Friday hopefully with the 2 S cards that I requested. I requsted the S-cards last time and they still brought out the M cards.

    Would an M card and and S card work as well or does it have to be 2 single S Cards?
     
  11. Lrscpa

    Lrscpa Member

    364
    2
    Apr 20, 2003
    From what I am reading here, the S3 requires 2 S cards. It can't function with the multistream capability.
     
  12. ycrazyy

    ycrazyy Big Perm

    478
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    Dec 2, 2001
    New York, NY
    I believe it can function with 2 M-Cards as well. It just can't utilize the dual tuner functionality of a single M-Card.
     
  13. patternofstars7

    patternofstars7 New Member

    4
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    Jan 25, 2008
    amityville long island
     
  14. tdel73

    tdel73 New Member

    57
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    Dec 26, 2007

    I just got off the phone with Tivo and they confirmed this...but they do suggest 2 S cards instead of an S and M card...

    edit: the came to install the 2 S-cards today and I finally have the Ttivo functioning properly.
     
  15. Feb 7, 2008 #595 of 995
    dschamis

    dschamis New Member

    11
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    Oct 8, 2001
    Sands...
    My Tivo HDs have been pretty temperamental lately - more than usual, but the usual type of symptoms that either removing Card 2 and/or rebooting solves.

    Anyone else see a recent spike up? I am in Sands Point, Long Island.
     
  16. jaj2276

    jaj2276 Member

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    13
    Dec 25, 2007
    My Tivo has been rock solid. About two weeks ago, the 2nd CC had some problems, but after removing it and reinserting it, there were no problems. I'm in Cablevision of Hauppauge.

    Btw, I feel like the problems I had was caused by cablevision making my CCs listen to only the channels I pay for. When they installed the CCs, they got every channel out there. Slowly channels started to go away and when they finally all went away, that's when the 2nd CC started acting up.
     
  17. jefny

    jefny Member

    58
    5
    Feb 13, 2008
    I received the TIVO HD as a Christmas gift (my daughter in the same household also got one) and we scheduled a vist in early January. The tech showed up and announced this was the first cable card installation he ever did. Everything seemed to work until 2 days later when we lost all channels above 22 on both boxes.

    A second tech came, installed new cards in both units and but in a new cable from the pole to the house to improve the signal. A week later my TIVO lost all channels 23 and above and after another visit and 2 new cards everything seemed to be fine for several weeks.

    About 10 days ago I noticed pixilation but only on two channels (USA and AMC) on both TIVOs. This resulted in another visit where a technician spent 4 hours replacing cables, connections and cablecards and everything appeared to work. On Monday I again lost the signal on all channels, 23 and above, getting a gray screen. TIVO support was again unhelpful, stating that there were known problems with TIVO and Cablevision's NDS cable cards that were being worked on. I called Cablevision and they appeared to be much more knowledgeable, saying that the issue was a problem of communications between their cards and TIVO, especially when TIVO updated the software. Everytime this happened I would have to reboot and call Cablevision to "refresh" the cards.

    I decided to call TIVO corporate and got a person who admitted to the isses raised above. I said how can you sell a product that you know has serious problems. I received a promise that a high level engineer would get back to me to seek a resolution including a new unit.

    Right now everything does work except for pixilation and missing signals on two channels (USA and AMC).

    John
     
  18. sathead

    sathead Member

    187
    8
    Jan 12, 2008
    That's SOP for Cablevision. They give you all "the good stuff" for the first month- then take it away once you hit the next billing cycle. It's a classic sales grab- give the poor schmuck something- let him get used to it- then take it away. Chances are he'll miss it sooooo much he'll be willing to pay for it. Bet it works too.
    They did the same thing with the cable cards in my TiVoHD- I got all the premium channels for the first month, then as soon as my next billing cycle hit- bam! they suddenly disappeared overnight.
    Brookhaven Cablevision subscriber.
     
  19. jmorgans

    jmorgans New Member

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    Apr 13, 2003
    I just spoke to someone at Cablevision (Long Island) who said I can pick up the cablecards at their store and install them myself. Have they changed their policy or is this guy just clueless?
     
  20. MookieNJ

    MookieNJ New Member

    6
    0
    Jul 9, 2004
    Randolph, NJ
    Tonight my Tivo has been acting really weird. I flipped on the TV and it was stuck in this Cablevision TV Guide channel. Every button on the remote didn't work, I just got the "you hit the wrong button" sound. So I pulled the plug, restarted, and everything seemed to be fine. After watching the first few minutes of a show, I was thrown back into the Cablevision TV Guide screen and stuck there again. Anyone know what's going on?
     

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