Advertisements I received my TiVO premiere XL last week and installed the M-card that cablevision supplied to me. I called to have them activate it after setting up the Tivo and they could not bind the card. ( Although cablevision originally gave me the card and told me how to activate it myself, I later was told you can't do that, a tech has to come and do it). I spoke to several Tivo and cable techs on the phone with no success. Finally had a cablevision tech come to the house who couldn't get things working after 2 hours and swore the Tivo box was defective. I called Tivo again right after he left and they went through diagnostics on the Tivo. They claimed the Tivo box was working fine. He claims cablevision hasn't properly activated the card. So here's where things stand: 1) When I try to look at live TV i get the screen that says Please wait...Acquiring Channel information, but nothing ever happens. It stays on that screen forever and I can't view any channels.. not even basic 2-13. 2) In the cablecard menu i go to conditional access.. then CA Diagnostics. Under CA Status it says 00 00 00 00. I am told that when the card is working the forth column over should have a one in it rather than a zero. 3) In the cablecard DAVIC info menu under status it says 'Not Locked'. Supposedly this should say 'locked' when the card is properly bound 4) In the Cablecard CP info menu under authorization status it says: Waiting for CP auth The cable guy checked the signal strength at that was fine. One thing that seems a bit odd: In the cablecard DSG menu on the first page it says i have an NDS Cablecard but when i click Next:Extended DAVIC Diags, it says Scientific Atlanta CableCard. Not sure if that is a problem or not. Any help would be greatly appreciated. I have the cable guy coming back again this week but right now Tivo and Cablevision are both pointing their fingers at each other, and Im stuck in the middle with a useless Tivo unit until they figure this out.