Cableone HD program info

Discussion in 'TiVo Help Center' started by tromply, Sep 28, 2007.

  1. tromply

    tromply New Member

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    Sep 28, 2007

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    Hello everyone. This is my first time posting, so again, hello!
    I live in Idaho Falls, ID, and just bought the Tivo HD unit (the $299 one). When I connect it to the digital channels the picture comes in nice and clear, but the programming information can't be found. Every analog channel has the info, so I can record it just fine there, but I want the HD!
    Well, I called the Cableone fellows and they said that the only TIVO that gathers the information is the most expensive one (he said something about it being $800 with a lifetime subscription?) and that none of the others receive that info. Is this a software issue? If so, can I get it fixed on my unit? If not, has anyone had any luck getting that fixed?
     
  2. ZikZak

    ZikZak Neurostim Addict

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    Aug 12, 2002
    Arecibo, PR
    Did you run Guided Setup?

    All tivos call the tivo mothership once a day to obtain guide information. You need to run Guided Setup and tell it where you live, what your cable company is, etc. You do need a tivo subscription, but it need not be lifetime.
     
  3. tromply

    tromply New Member

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    Sep 28, 2007
    Yeah, I've done the whole setup thing, this is why I have all the analog info. It is something to do with the Tivo not liking Cableone. Thanks, though, for the response
     
  4. ZikZak

    ZikZak Neurostim Addict

    2,894
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    Aug 12, 2002
    Arecibo, PR
    Did you run it *since you installed the cablecards*?

    Note that if you ran it just today, it will take time for the new data to populate.

    Check zap2it.com for a TV lineup that matches yours.
     
  5. TVSaurus

    TVSaurus New Member

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    Jul 10, 2006

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    I'm having the same problem as Trombly. Run the guided setup but only the analog channels display the guide info not the HD channels I receive. I don't have premium programming so I just have cable cards with the basic HD channels here on the MS Gulf Coast with CableOne. ABC, CBS, NBC, FOX, DiscHD, TNTHD etc.
     

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