Advertisements I bought a Series3 back when they first launched, so, over five years ago. I remember when the Comcast guy came to set it up. He wasn't an idiot and it wasn't a nightmare, but he obviously had very little experience with CableCARDs, and none with TiVo (I remember it taking a long time to convince him he needed two cards for one device). It took a couple of hours for him to figure out what needed to be done and then to convince the person on the phone at Comcast to do their part. Eventually they worked it all out, and by the time he left everything was working fine. An educational experience for all involved. So now I'm getting a Premiere Elite, which arrives on Monday. I went to the local Comcast office, walked right up to the counter, and asked for an M-Card. She took my phone number, looked up my account, disappeared into the back for about 20 seconds, came back with a card, scanned it, printed out a receipt, and I was back out the door within 2-3 minutes from when I walked in. She didn't even ask why I needed it...I guess she assumed that somebody who knows enough to say "I need an M-Card" knows what he's doing. We'll see how the actual self-installation goes on Monday, but I am cautiously optimistic.