Cable Company - Ripping Me a New One

Discussion in 'TiVo Series3 HDTV DVRs' started by VDubb, Aug 5, 2007.

  1. VDubb

    VDubb New Member

    4
    0
    Aug 5, 2007
    I am currently up in Charlotte for the summer, using TWC with my Tivo HDTV. I'm going to be going back to Toledo, OH soon and decided to call up to figure out what I have to do to get a cable card. My cable is provider is Buckeye Cable and these guys want to charge me $5.95 for card (which isn't bad compared to TWC's $2) and want to charge me a $100 activation fee. :mad:

    Do you guys know of any tips to talk these guys out of the activation fee, or at the very least, tone it down some. TWC didn't charge me an act. fee at all and a quick browse on these forums, seems like the most was $20. I do understand why these guys are doing it (only cable company in a moderate-sized city).

    -VDubb
     
  2. knownzero

    knownzero Seeker

    4,963
    2
    Feb 26, 2001
    Columbus OH
    Ask them and say that you want to go to a Dish but heard they had competitive rates and the $100 install fee will drive you to a Dish. See if they'll move on it. My brother is serviced by them in that are but hasn't tried calling yet. Let me know how it goes if you do.
     
  3. reh523

    reh523 New Member

    852
    0
    Feb 27, 2006
    Phoenix, AZ
    Easy just go with the other local cable company.....
     
  4. megory

    megory Advanced TiVoOligan

    1,443
    7
    Jan 22, 2003
    Spectrum,...
    Welcome to the forum VDub!

    Sometimes, when you call back, you'll get a different service rep who will be easier to deal with.

    And I agree with Known0:

    If that person cannot opt you out of that outrageous overcharge (is $100 a posted standard rate?), I'd go ahead with the "I love Buckeye, but this will probably drive me to . . . satellite. Isn't there anything you can do for me? I'd hate for you to lose a good customer."

    And then, if s/he cannot do anything, ask ever so sweetly for the supervisor and pass on the same suggestion.

    Hope it works! Good luck.

    M
    Passat /vortex
     
  5. knownzero

    knownzero Seeker

    4,963
    2
    Feb 26, 2001
    Columbus OH
  6. VDubb

    VDubb New Member

    4
    0
    Aug 5, 2007
    I tried the talk to supervisor and satellite options, but sadly, they wouldn't budge. I read on other forums from other people that Buckeye won't budge on it. I would go to another cable company in a heartbeat, but Buckeye is the only one in the Toledo area sadly. Thanks for the help though!

    -VDubb
     
  7. MScottC

    MScottC Well-Known Member

    1,543
    671
    Sep 11, 2004
    Try calling TiVo... somewhere on this forum and on www.tivo.com is a phone number for a TiVo department that is there just to assist in dealing with cable companies that are hardnosed about cablecards... Cablecards are supposed to be made available for a "reasonable fee." $100 is certianly NOT a reasonable fee.
     
  8. knownzero

    knownzero Seeker

    4,963
    2
    Feb 26, 2001
    Columbus OH
    Thanks for the info. My brother hasn't called yet so I'll give him this info. I have a friend that works for them (kind of...), next time I talk to him I'll get the 411 on why it's so expensive.
     

Share This Page