I wonder if the problems we and countless others are experiencing because of the cable companies lax attitude toward cable cards is a direct violation of the FCC mandate. There is absolutely no reason a tech should show up to a subscriber's house with a bad cable card. In addition, they should upgrade the firmware and test the card before it leaves the main office. Why does the consumer have to deal with this headache!! This is exactly why I left Cablevision 12 years ago. I am starting to wish I did not come back. Anyone out there willing chime in?