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BUG: Changing Season Pass settings for a show modifies channel assignment

Discussion in 'TiVo Premiere DVRs' started by yawitz, Oct 22, 2014.

  1. Oct 22, 2014 #1 of 10
    yawitz

    yawitz Member

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    I just found an odd bug when modifying the season pass settings for a show.

    Normally I setup a pass to include shows from a single channel (e.g. the HD version of a given network). That channel shows up in the title of the season pass. I had been able to change the setting for that Season Pass (e.g. change the "save until" setting) with no other issues.

    Since the most recent update, if I change any setting in a Season Pass, the selected channel no longer appears in the title, and the pass starts including shows from all channels (HD and SD) on which it appears.

    Note that I'm still using the SD menus, if that's an issue. I wonder if this is related to the feature in the latest update that changes how future shows in a given season pass are handled.
     
  2. Oct 22, 2014 #2 of 10
    ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    I assume you have the last update, 20.4.4, the all channels has been added for season passes in that update.
     
  3. Oct 23, 2014 #3 of 10
    foamy909

    foamy909 Member

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    This happened to me as well, and I lost a recording because of it.

    I previously had The Amazing Race with an hour & one half pad for when it was on after football. With the change to Friday night I removed that padding. The next episode did not record because the season pass tried to use the first CBS on the list, which was a low power station from a rarely used antenna.

    I did not initially see any way to edit the existing season pass to only use a specific channel, so I deleted it and reentered it.

    I also am using the SD menus.
     
  4. Oct 23, 2014 #4 of 10
    jrtroo

    jrtroo Chill- its just TV

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    Consider a wishlist for the amazing race- helps avoid the need for a new season pass for each season...
     
  5. Oct 23, 2014 #5 of 10
    tatergator1

    tatergator1 Well-Known Member

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    Huh? That's not what these members are reporting. I have a SP for Amazing Race, and it doesn't need changed between seasons, at least not for the last 5 seasons.

    There appears to be a bug on Premiere's using SD menus where whenever you modify anything in a SP, the software also automatically sets the channel for the SP to "All Channels". This can lead to unfortunate results with the scheduling software such that it might pick the SD channel when the user wants HD, or picking the wrong channel if a user is OTA and between markets where they may get two broadcasts of the same network and the broadcast from one market might be less reliable than the other market.

    It's clearly a bug resulting from unexpected behavior of the new "All Channels" option added in 20.4.4 when using SD menus. The impacts are limited to fringe cases, and will likely not make a difference for most users. I'd encourage the OP and others to contact Tivo support directly to inform them of this bug.
     
  6. Oct 23, 2014 #6 of 10
    yawitz

    yawitz Member

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    Yes, tatergator1, that's exactly what appears to be happening. Though I may differ with you about it being a fringe case. I'll contact TiVo support to report it...
     
  7. Oct 24, 2014 #7 of 10
    sharkster

    sharkster Well-Known Member TCF Club

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    I apologize if this is stating the obvious, but one thing I would do to narrow down that list of channels is to go into settings/channels/channel list and uncheck all the SD channels for which you have an HD counterpart that you use. At least that way the Tivo won't record from those SD channels, when it should be recording from an HD channel.
     
  8. Oct 26, 2014 #8 of 10
    sharkster

    sharkster Well-Known Member TCF Club

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    Yesterday I went to start a SP for a new show - by actually finding the upcoming airing on the Tivo Guide - and when I went through to make an SP, it only gave the choice of 'all channels'.

    What the heck? It didn't come up with the channel that I clicked on at all. *sigh* Why not just make it where you can punch in the channel, or it gives you a list of channels the show is available on, or something like that?
     
  9. Oct 27, 2014 #9 of 10
    yawitz

    yawitz Member

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    I suppose I can find workarounds for the issue (and for now, recreating the SP is my preferred one), but I'm inclined to wait and see how TiVo responds to my report (submitted to their support site).
     
  10. Nov 5, 2014 #10 of 10
    yawitz

    yawitz Member

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    Just to close the loop on this, I contacted TiVo support (via support.tivo.com) and they basically acknowledged the problem, with the following workaround:

    So that's where things stand, until the issue gets resolved in an update.
     

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