Bright House Orlando- why hasn't Tivo added the new HD channels?

Discussion in 'TiVo Series3 HDTV DVRs' started by tivoknucklehead, Jun 11, 2008.

  1. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Dec 12, 2002
    Orlando Florida

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    Bright House added MGM-HD, ABC Family HD and Disney HD June 6 but they still aren't in the channel list. What gives? Maybe I'll call em. and its not a SDV thing since they haven't implemeted that yet after an earlier outcry
     
  2. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    turns out its a Bright House snafu, they are not live yet on cablecards, just boxes. pretty dumb if you ask me. of course they have no eta
     
  3. net114

    net114 Tivolitic Guru

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    florida
    I'm receiving them but no guide data yet...
     
  4. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida

    when I directly punch in the channel numbers I get "channel not available" You are saying you can see these channels on your Tivo?
     
  5. dwit

    dwit Active Member

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    May 4, 2004
    Atlanta, GA

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    In these type situations, it seems it is much more likely to be a cable co snafu, than a Tivo/Tribune one.
     
  6. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    here is the email Bright House replied to me

    Thank you for your correspondence regarding your Bright House Networks service. This email is to acknowledge receipt of your correspondence. We apologize for the inconvenience. Unfortunately, at this time these channels are not available to our CableCard customers. We will be getting more information regarding this issue in the next few weeks. If you have any additional questions or concerns, please do not hesitate to contact us via email. Thank you for taking the time to write to us and have a wonderful day.


    :mad:
     
  7. jkalnin

    jkalnin Baad Spellor

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    Call back and demand a discount on your bill. You are paying the same amount as box users but getting less for it, doesn't seem fair to me.
     
  8. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    so one day after Bright House said they have no idea when they will be added they show up in the Tivo channel list, but the screen is black on all 3. This is getting annoying
     
  9. orangeboy

    orangeboy yes, I AM orangeboy!

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    East Moline, IL
    I was hoping I'd find some info about this in the forums. I've been house-sitting the past couple of days, and hadn't been home. I see the message about the new chans, but I don't receive them. Looks like BHN is up to their old tricks again!
     
  10. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida

    I hope they are not trying to sneak in SDV on these 3 channels
     
  11. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    can anyone confirm these are SDV?
     
  12. CFL Bill

    CFL Bill New Member

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    I'm on the east coast of Florida (Kennedy Space Center area) and I had no problem recieving the recently added channels on my TiVo Series 3 HD receiver. I did have to perform a manual network update to retreive the cable guide data. These new channels are not broadcast via SDV at least at my location.

    Regards,

    Bill
     
  13. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    anyone in Orlando getting these 3 channels?
     
  14. orangeboy

    orangeboy yes, I AM orangeboy!

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    East Moline, IL
    I just went through guided setup again to see if that would do the trick, but no new (viewable) channels.
     
  15. Randman

    Randman New Member

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    Sounds like the same thing we had last time. They didn't give us the previous channels for a couple of months, until we all complained loudly.

    Gotta love BHN.
     
  16. dkahs23

    dkahs23 New Member

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    I'm getting the new channels MGM-HD, ABC Family HD and Disney HD. And I'm getting the guide info on them. I have M-Series card. You have to make sure the box is check in the channel line up.
     
  17. dkahs23

    dkahs23 New Member

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    Palm Coast,...
    Oh by the way I have Brighthouse out of Orlando as well.
     
  18. TiVoToo

    TiVoToo Member

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    Orlando, FL
    I have 2 Single Stream CableCards in my S3, and thought the boxes are checked in the channel list and the guide data shows when channel selected, there is no signal. Same 'symptoms' as with the other channels that were not restored last time after new channels added.
     
  19. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    I'm in your exact situation. its total bs
     
  20. windracer

    windracer joined the 10k club

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    St. Pete, FL
    Looks like the opposite is happening over here on Brighthouse in St. Pete, I see MGMHD, DSNYHD and FAMHD in my Guide, and can get see each channel's video, but all of the data is "to be announced."

    Disney and ABC Family don't "look" HD right now ... looks like all pillarboxed content.
     

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