BRAND NEW TIVO Premiere $ 95 + FREE SHIPPING!

Discussion in 'TiVo Premiere DVRs' started by Wingershute, Nov 13, 2010.

  1. Nov 14, 2010 #81 of 387
    tcfcameron

    tcfcameron (4) 2TB TiVo HDs

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    http://www.tivo.com/abouttivo/policies/index.html

    You really should fully & carefully read the whole updated policies (Updated 10/14). I can't imagine that you did, and would then post a statement saying that the pricing hasn't changed.
     
  2. Nov 14, 2010 #82 of 387
    smbaker

    smbaker Well-Known Member

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    That may or may not be what they intended, but that's not what it says.

    Section 2.1: "For TiVo Premiere boxes purchased on or after November 14, 2010"

    Section 2.2: "For all other TiVo boxes activated on or after November 14, 2010"

    The "all other Tivo boxes" in 2.2 means Tivos that were not covered by the preceding section (2.1). A Tivo Premiere purchased prior to Nov 14th is not covered by Section 2.1 and therefore is considered part of "all other Tivo boxes".

    Does Tivo do customer support via email? I'd really like to get a statement from a Tivo CSR in writing that my box will eligible for lifetime. It'd save having to argue about it over the phone.
     
  3. Nov 14, 2010 #83 of 387
    alyssa

    alyssa Active Member

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    Sunny SoCal
    Call us Tivo CS & ask them for an email.
    Personally I'm ok with the name of the CSRep. & the reference # of the call.
     
  4. Nov 14, 2010 #84 of 387
    t1voproof

    t1voproof Member

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    Feb 5, 2010
    Minneapolis, MN
    Electronics Expo still has the old pricing
     
  5. Nov 14, 2010 #85 of 387
    wjdennen

    wjdennen New Member

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    This is the way I read it too. It's either a Premiere purchased on or after Nov 14, or it's not.
     
  6. Nov 14, 2010 #86 of 387
    Wingershute

    Wingershute Member

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    Oct 22, 2010
    At the last minute, I decided not to purchase from 6 Ave mainly due to being kinda broke nowadays. This was before anyone pointed out the 2.1, 2.2 rule. I'm glad now since it appears Tivo may not honor lifetime. If they don't then everyone can either return the boxes or start up some of lawsuit/complaint against them and/or 6 Ave for not advertising the $20/month change. This may prove to haunt Tivo since everyone is clearly ticked off and feels "had". Just my 2 cents.
     
  7. Nov 14, 2010 #87 of 387
    NullQwerty

    NullQwerty New Member

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    It's really just missing a 2.3:
    2.3 For Tivo Premier Boxes Purchased on or before November 13, but activated on or after November 14.

    I think those of us that bought it for $99 on 11/13 aren't being addressed in those terms and conditions. Probably because they weren't supposed to go on sale until the 14th.
     
  8. Nov 14, 2010 #88 of 387
    ebf

    ebf New Member

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    Mar 21, 2005
    You're right, but I think the legalese means if it's a Premier purchased 11/14+, see section 2.1, anything else, see 2.2.
     
  9. Nov 14, 2010 #89 of 387
    Wingershute

    Wingershute Member

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    Oct 22, 2010
    What are the expected ship dates for those of you that ordered a Tivo on 11/13/10 from 6 Ave? It's going to be interesting to hear as everyone chimes in on whether Tivo honored a Lifetime commitment instead of the new in effect plan. This thread will go absolutely bonkers if everyone is denied. To be continued for sure!
     
  10. Nov 14, 2010 #90 of 387
    TaurusKev

    TaurusKev New Member

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    Oct 3, 2010
    For that price I am tempted, but I still want Tru2way...
     
  11. Nov 14, 2010 #91 of 387
    ebf

    ebf New Member

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    I got my order confirmation email for my order on the 12th, but the website status is still blank. I used PayPal, so maybe my status won't update until they accept the payment on Monday. Fingers crossed.
     
  12. Nov 14, 2010 #92 of 387
    Wingershute

    Wingershute Member

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    Oct 22, 2010
    Please keep all of us posted. We are all following this very closely.

    I just thought about something. If I remember correctly, isn't the TSN number displayed on the Tivo box itself? For those of you worried about about receiving Lifetime, why don't you just call Tivo and confirm it's status without opening the box. If Tivo denies you then atleast you still have A BNIB Premiere and can sell it to some dope on EBAY for $150 and still make a profit. :) My recommendation for anyone that receives their Tivo is to NOT open the box without confirming first.
     
  13. Nov 14, 2010 #93 of 387
    lessd

    lessd Well-Known Member

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    IMHO TiVo will honer the MSD on Lifetime for the 11/13 sales of any TiVos, I don't think any co. can change things without notice as TiVo is a two part sale (unless purchased from TiVo itself) the user does the purchase than activates the TiVo, there is no requirement that this person read TiVo T&C just before they make a purchase. On the 13th you could get MSD Lifetime Service, if the $99 TiVos have new service restrictions that must be posted with the vendor so one would know before purchase. For $99 one could set up a nice parts dept for later use and sell off the hard drive and the remote.
     
  14. Nov 15, 2010 #94 of 387
    smbaker

    smbaker Well-Known Member

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    Technically I think that would have to be a 2.1.5, so that the "all other tivos" clause in 2.2 would apply correctly, or section 2.2 would have to be reworded.

    I agree, they didn't anticipate this situation happening.

    Hopefully the end result will be to our advantage. In the worst case we either wait it out until the service plan becomes sane again, make enough noise to get our way, or we end up with a $95 box full of spare parts. $95 is really a pretty good deal for a hard drive with Tivo image, spare power supply, remote, case, etc. I'm reasonably confident from what people have reported from talking to CSRs that we'll be fine. This would become a very anti-Tivo forum otherwise and a PR nightmare for Tivo.
     
  15. Nov 15, 2010 #95 of 387
    slowbiscuit

    slowbiscuit FUBAR

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    LOL, it's dead Jim. That's why the FCC is pitching the new AllVid gateway.

    tcfcameron is apparently the only one on this board reading the new policy in a way that he'll get screwed on purchases prior to 11/14 - I am not worried at all, it's very clear to me that we'll get the old service terms. Not to mention that we didn't buy it at $99.99 per the new terms, we got it for $99.00 (minus coupon). :p
     
  16. Nov 15, 2010 #96 of 387
    noeltykay

    noeltykay New & Improved

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    I ordered my Premiere from 6Ave on the 13th...called up yesterday and when I gave the order number to the 6Ave rep, before I can even tell her why I was calling, she stated, "You will qualify for Lifetime since you ordered prior to the 14th, call Tivo to confirm. If I am wrong call back and cancel your order."

    I called up Tivo and spoke with a CSR who confirmed that I do qualify for a Lifetime and I get a multi service discount ($299).
     
  17. Nov 15, 2010 #97 of 387
    slowbiscuit

    slowbiscuit FUBAR

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    Not surprised to hear this at all, folks on slickdeals have reported the same. Tivo will honor the old terms for any unit purchased prior to 11/14, as they should - otherwise it's a clear bait and switch.

    6ave screwed up, pure and simple, but both parties will make it right. Tivo will probably have to eat the subsidy on these units unless they can get 6ave to make good on them.
     
  18. Nov 15, 2010 #98 of 387
    ht2

    ht2 New Member

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    Nov 15, 2010
    I am new user and ordered two from 6Ave.
    Can I qualify for two $299 lifetime? (1st one with PLSR code and 2nd one with MSD)
     
  19. Nov 15, 2010 #99 of 387
    NullQwerty

    NullQwerty New Member

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    Jan 20, 2009
    I emailed 6ave after they closed and said if I have to pay 19.99 a month then to please cancel my order. This morning they replied back saying the order was cancelled.

    I then called them this morning to find out the real story. They said that it was all a big screwup but that Tivo will honor the price of $13 a month if you purchased it on the 13th. They said that they will include a special letter to give to Tivo saying I should get it for $13 as proof. I said then can you uncancel my order because my email said to only cancel if I would be charged $20 a month. They said once it's cancelled it can't be uncancelled.
     
  20. ajbeaman

    ajbeaman New Member

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    Jul 24, 2004
    This the response I received from 6th Ave after I cancelled my order based on Tivo's new billing schedule.


    Dear

    Here’s an important message about your TiVo Premier DVR purchase.

    As of Sunday, November 14, TiVo has unexpectedly changed their service plan terms and conditions. TiVo's new plan for people who purchase it on or after 11-14-2010 is for $19.99/mo (compared to $12.99/mo before) and the Lifetime Plan is no longer available.
    For those who purchased their TiVo before Nov 14, it looks like you may still eligible for the cheaper monthly plan and/or the lifetime plan. If you speak with a TiVo Customer Support team rep via chat or phone at 877-367-8486, and explain the situation, they should honor the pervious subscription rate. Please make sure to mention you purchased the item before Nov 14th and you activate over the phone. Activating online may just give you the new prices.

    Now should TIVO for some reason not honor that subscription rate, we will take the item back from you, for full refund and shipping at out our cost.

    NOTE: Please DO NOT open the box. You do not need to open the box to set up the subscription with TIVO. All the info needed is on an outer label on the TiVo box itself.

    If you still wish to cancel your order, simply let us know and we will.

    TIVO NEW TERMS & CONDITIONS
    http://www.tivo.com/abouttivo/policies/tivoservicepaymentplanstermsandconditions.html

    Thank you for your purchase.
    Sincerely,
    Veronica Bravo
    CustomerService@6ave.com
    877-684-2831
     

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