BRAND NEW TIVO Premiere $ 95 + FREE SHIPPING!

Discussion in 'TiVo Premiere DVRs' started by Wingershute, Nov 13, 2010.

  1. jimsims22

    jimsims22 seatonguy

    2
    0
    Dec 18, 2007
    North Texas

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    My 6thAVE TiVo was to be delivered on the 29th. It wasn't here by 6:30pm. I checked the UPS tracking on their website - it said it had been delivered at 4:25pm, on the doorstep. It wasn't on my doorstep. I checked the house next door, and there it was. Great work, UPS.
    Installation and activation went fine, with the $299 lifetime subscription for a multi-TiVo customer.
    Working with Time Warner was another story. I finally got across to the guy apparently in India that I needed an M-Card and probably a tuning adapter. Earliest schedule opening was three days away. We'll see if they get it right.
     
  2. MegW

    MegW New Member

    16
    0
    Nov 20, 2002
    Nashua, NH
    When did you buy your TiVo? Was it before the 15th? I'm curious if I can convince the TiVo activation droid to let me have the 299.00 multi-lifetime service deal if I bought the Tivo from 6Ave today.
     
  3. Dec 1, 2010 #303 of 387
    smbaker

    smbaker Well-Known Member

    25,241
    2,190
    May 24, 2003
    FYI, just adding to the experiences reported here, received my Tivo yesterday. Called up today and gave them the reference number from the email support, took the rep a couple minutes to find my faxed proof of purchase, and activated for $299 lifetime with no issues. This was on a Premiere purchased 11/13/10.

    Oh, and I called up comcast, and they actually *offered* to let me self-install the cablecard!
     
  4. Dec 1, 2010 #304 of 387
    noeltykay

    noeltykay New & Improved

    1,521
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    Dec 19, 2001
    Brentwood, CA

    11/13.
     
  5. Dec 1, 2010 #305 of 387
    wjdennen

    wjdennen New Member

    19
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    May 7, 2002
    Rhode Island

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    My 6ave Tivo arrived. I called Tivo a few days later to activate.

    Rep asked where I bought it (I said "online").

    Rep asked how much I paid for it. (I said "$99... from 6ave... before the rule change")

    I bought $299 lifetime. Not a problem.
     
  6. Dec 1, 2010 #306 of 387
    smbaker

    smbaker Well-Known Member

    25,241
    2,190
    May 24, 2003
    In retrospect, self-install was a huge mistake. It amounted to a wasted hour of my time, no cablecard, terrible attitude by comcast service, and a return back home to schedule an appointment by phone, because I refused to deal with those people.
     
  7. Dec 2, 2010 #307 of 387
    David Platt

    David Platt Mouse Master TCF Club

    11,081
    819
    Dec 13, 2001
    Portland, OR
    I got my two 6ave Premieres on Tuesday, and called that night to activate them. The CSR asked where I bought them, and I just said "an online retailer, but I bought them on the 13th before the price change." He asked if I would be able to fax in proof of purchase, and then asked me what price I was looking for. I fished for the $199 upgrade deal, but he said that was for boxes purchased from them only. I got both boxes activated for the $299 MSD price with no problem.
     
  8. Dec 2, 2010 #308 of 387
    MegW

    MegW New Member

    16
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    Nov 20, 2002
    Nashua, NH
    Did you actually buy them on the 13th?
     
  9. Dec 2, 2010 #309 of 387
    lessd

    lessd Well-Known Member

    7,961
    93
    Jan 23, 2005
    CT
    If he lived in HI maybe !!!
     
  10. Dec 2, 2010 #310 of 387
    smbaker

    smbaker Well-Known Member

    25,241
    2,190
    May 24, 2003
    FYI, mine were ordered early morning on the 13th and arrived on the 30th, and I don't live in HI, but OR. :)

    6ave shipped some of them very late, and 6ave is on the opposite side of the country. So yes, it's possible that a few of them were still trickling in to customers late this week.
     
  11. Dec 2, 2010 #311 of 387
    slowbiscuit

    slowbiscuit FUBAR

    4,565
    569
    Sep 19, 2006
    In the ATL
    Activated both of my Premieres for $199 PLS (I had two HDs w/lifetime already) - one was purchased from Amazon as a free throw-in with a Samsung plasma back in October and the other was purchased from 6ave on 11/13. Called tech support and a nice gal there hooked me right up, no problem.
     
  12. Dec 2, 2010 #312 of 387
    MikeAndrews

    MikeAndrews Registered abuser

    14,222
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    Jan 17, 2002
    Northern...
    WHAT do you have to do to qualify for the $199 rate? I thought it was for subs with 3 year plans. Gee, I've been a lifetime sub since 2002 who bought THREE subs this year for $299 each. I'm tempted to call to get my $100 credit.
     
  13. Dec 2, 2010 #313 of 387
    innocentfreak

    innocentfreak Well-Known Member

    9,212
    49
    Aug 25, 2001
    Florida
    Officially? Buy it through TiVo with an upgrade offer.

    Some people have had luck by calling and were able to get the CSR to apply the $199 upgrade if they had one still available. I am sure you could start an is this stealing thread debating the topic. ;)
     
  14. Dec 2, 2010 #314 of 387
    jimsims22

    jimsims22 seatonguy

    2
    0
    Dec 18, 2007
    North Texas
    Time Warner installer arrived in the appointed time window, hooked my Premiere up in about 20 minutes with the tuning adapter and cable card. All is working fine!
     
  15. Dec 2, 2010 #315 of 387
    MikeAndrews

    MikeAndrews Registered abuser

    14,222
    2
    Jan 17, 2002
    Northern...
    They aren't offering me $199 PLS even with the upgrade offer.

    I guess my $1000 in payments to TiVo this year makes me small potatoes. There will not be any more.
     
  16. Dec 2, 2010 #316 of 387
    innocentfreak

    innocentfreak Well-Known Member

    9,212
    49
    Aug 25, 2001
    Florida
    Well the $199 is contingent on having a current TiVo with lifetime that has an upgrade offer still available.

    https://www3.tivo.com/store/upgrade.do

    Currently I can buy a TiVo for $269 and then get lifetime for $199 since I still have a TiVo that hasn't used its upgrade offer.

    If you don't have lifetime then usually you have a bigger discount on the box but now $199 lifetime option. You should be able to get lifetime for $299.
     
  17. Dec 2, 2010 #317 of 387
    alyssa

    alyssa Active Member

    1,655
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    Dec 7, 2003
    Sunny SoCal
    I have two tivo's, one with lifetime. Both of them are, according to the web site, eligible for the $199 offers.
    Yet, when I questioned the CSR it was a 'no go'.
    you got lucky plane & simple.
     
  18. Dec 3, 2010 #318 of 387
    smbaker

    smbaker Well-Known Member

    25,241
    2,190
    May 24, 2003
    <offtopic rant>
    Lol, $1920 to Comcast this year alone and I made the mistake of asking them for a free truck roll for a cablecard after waiting 30 minutes at their service center. I was told "Understand that we don't work for free".
    </offtopic rant>

    As far as the $199 deal and eligibility, when I got it (for my 1st Premiere), it was on the Tivo website, tied directly to an update offer for my old S2 lifetime box. It went away after I used it, so there's no way for me to tell if it's still offered. AFAIK this offer was never supposed to be available to 3rd party purchased Tivos, but only units purchased from Tivo directly (for $269).
     
  19. Dec 3, 2010 #319 of 387
    tcfcameron

    tcfcameron (4) 2TB TiVo HDs

    249
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    Aug 4, 2010
    Don't sweat it. TiVo will be performing an audit of what their CSRs have been selling lifetime service for, as well as other service plans. In the end, it will eliminate the pricing disparity.

    The $199 lifetime service is (supposed to be) ONLY applicable to Premieres purchased *DIRECTLY* from TiVo, using the *upgrade* offers for other lifetime units on your account.

    TiVo's system is supposed to have hard limits on how low service plans can be sold for.

    For a TiVo Premiere, not purchased under the upgrade offers, and/or not purchased from TiVo directly, that hard limit is $299.

    TiVo recently figured out that some of the CSRs terminals were not prohibiting entry of a subscription for less than $299, when applying lifetime service to Premieres, purchased from anyplace other than TiVo. This is how some people got their $199 lifetime.

    Once the audit is complete, TiVo will know who received lifetime service, or any other service plan at a price that was sold below the hard limits.

    The affected customers will be contacted, notified of the computer error, asked to provide proper proof of purchase, if TiVo don't already have it on file, and offered some options:

    A: If you paid $199 for lifetime, you can pay another $100 to keep it.

    B: You can change to a different service plan, if the one you have isn't within the hard limits of that plan.

    C: You can cancel your service, and return the Premiere (or whatever else you decide to do with it, such as keeping it for parts, re-selling it, etc.

    They will also be looking for any fraud that may have been committed by customers; Such as, giving incorrect information in response to TiVo's questions at the time of activation, providing altered/fake proof of purchase submissions, etc.

    It will take time to perform the audit. Once finished, it will take time for the uniform procedures and rules to be implemented, for the above options.

    It won't do anybody, any good, to contact TiVo and inquire about this, as it has not yet begun, and it will take time for TiVo to get their system to uniformly enforce the hard limits. Then it will take time to update their CSRs with new directives and procedures for handling the matter.

    In the end, anybody who received any TiVo service plan, that was sold below the hard limits, will have to either pay the correct amount, or walk away.

    I received this information from the highest ranking power of TiVo CS/CR.

    I'm just the messenger here. Please don't shoot.

    Shoot the people who have been posting about either conspiring to commit fraud, or dictating here how they committed fraud.

    TiVo does have people who lurk here within TCF, and report back without every engaging in a thread or posting anything here. TiVo has been monitoring these threads for some time.

    It's been the blatant talk, either committed or just conspiring, of fraud & being dishonest to CSRs when activating that triggered what is now to come.

    This is all that I know at this point. It would be nice, if the first person to receive the email regarding the audit, would please post a copy here. That will be the indication that the next step has begun.
     
  20. Dec 3, 2010 #320 of 387
    slowbiscuit

    slowbiscuit FUBAR

    4,565
    569
    Sep 19, 2006
    In the ATL
    You're full of it, period. I don't care who you claimed you talked to, there's no way they are going to hit up people for more money. Will they make sure future upgrades are done uniformly? Yes (maybe?). Go after people who have already paid, when they have a completed agreement with Tivo that was read to them over the phone? No.
     

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