BRAND NEW TIVO Premiere $ 95 + FREE SHIPPING!

Discussion in 'TiVo Premiere DVRs' started by Wingershute, Nov 13, 2010.

  1. NullQwerty

    NullQwerty New Member

    52
    0
    Jan 20, 2009

    Advertisements

    After reading on this thread that 6ave was calling up cancelled orders and asking if they wanted to uncancel them, I decided to call 6ave. I asked if it was true. She said it was. I asked if we would definitely get the $13 per month price. She said they've been working with Tivo all week and yes we would definitely get the old pricing, but that I needed to ask to speak to a supervisor. I asked if she uncanceled my order, would the receipt still show it was ordered on the 13th. She said it would. I asked if Tivo wouldn't honor the old pricing, would they still accept the return and would they still pay for return shipping. She said they would. So I asked her to uncancel my order and she did. Took like 5 seconds. I think she said it would be ship on Friday. She actually had a list of all cancelled Tivo orders in front of her.

    We'll see. Time will tell. Scheduled the CableCard install in the mean time.
     
  2. cherry ghost

    cherry ghost Well-Known Member

    6,491
    420
    Sep 13, 2005
    Chicago
    I had no problem getting lifetime for $299 on a Premiere bought from Amazon for $99. Just call in and plead your case.
     
  3. SmittyJ

    SmittyJ New Member

    4
    0
    Nov 16, 2010
    This is a new wrinkle. What case did you plead? I wasn't aware that Amazon was selling the cheaper units prior to the 14th. I thought only 6ave.com fell in that boat, hence the reason some of us qualify for the old pricing.
     
  4. gespears

    gespears Member

    402
    4
    Aug 10, 2007
    Phoenix
    This is NOT true. I received this from 6th ave:

    We are writing to confirm the cancellation of your order.

    This cancellation will be processed within 24 hours and the charge on your credit card account will be released within 3-5 business days or less. Please note that credit cards are not charged until orders are shipped. If you have further questions, please contact Customer Service toll free at 1-877-684-2831 or email us at customerservice@6ave.com.


    Sincerely,

    Sixth Avenue Electronics

    Customer Service

    I did not ask to cancel the order. They did this on their own accord.:mad:
     
  5. MikeAndrews

    MikeAndrews Registered abuser

    14,222
    2
    Jan 17, 2002
    Northern...

    Advertisements

    Maybe 6ave couldn't reach you when they called to verify? That could have happened to me since I'm likely to not have recognized the name calling me.

    Call and see if you can uncancel.

    I got an email notice that mine shipped - after I called.
     
  6. ~kyle

    ~kyle Member

    45
    1
    May 14, 2009
    I got my email notice that mine shipped just a few hours after I emailed them to get the status. It makes me wonder if they would have cancelled mine if I hadn't asked about it.
     
  7. GPT999

    GPT999 New Member

    24
    0
    Jun 21, 2009
    MN
    Yeah, I got email last night that my unit has shipped, after talking to them yesterday am...
     
  8. MediaLivingRoom

    MediaLivingRoom New Member

    1,233
    0
    Dec 10, 2002
    TiVo Customer Support said to me that all sales from 6ave.com that were placed before 11/14 will honor the older policy based on your account details regardless of price paid.
     
  9. gespears

    gespears Member

    402
    4
    Aug 10, 2007
    Phoenix
    I didn't miss a call or get a message. Anyway I emailed them today because I couldn't call. They sent a message saying that they must not have been able to charge my credit card. That's funny because I paid using a paypal balance. I emailed them back again saying I wanted the order reinstated but have not received another response yet.
     
  10. mec1991

    mec1991 Cranky old coot

    659
    0
    Nov 5, 2004
    Back home...
    I emailed 6ave yesterday but it was most likely too late in the day to hear from them so I hope for a reply today.

    It has been about 36 hours since I received an automated email from TiVo saying they would respond to my inquiry within 24 hours.

    So I am still pretty much in the dark. :(
     
  11. alyssa

    alyssa Active Member

    1,656
    6
    Dec 7, 2003
    Sunny SoCal
    The reply I got yesterday from 6th ave was;
    eta; I left a message via the chat thingy
     
  12. wjdennen

    wjdennen New Member

    19
    0
    May 7, 2002
    Rhode Island
    for what it's worth, mine shipped from 6ave late yesterday (Thursday 11/18) afternoon.
     
  13. mec1991

    mec1991 Cranky old coot

    659
    0
    Nov 5, 2004
    Back home...
    Just received an email from Jasmine Whitaker at 6ave letting me know it has been shipped and that I will receive a confirmation email within 24 hours with tracking information. :up:

    Now if only TiVo will live up to their own agreement terms.
     
  14. mec1991

    mec1991 Cranky old coot

    659
    0
    Nov 5, 2004
    Back home...
    As a quick followup, I just got an email from Adam at TiVo Customer Service saying there should be no problem when I call to activate and choose the plan I want. He gave me a reference number to give the CSR I speak with. :up:

    Maybe they do read these forums after all.
     
  15. smbaker

    smbaker Well-Known Member

    25,868
    2,450
    May 24, 2003
    Something a little weird with the shipping from this outfit. This morning I email asking when it's going to ship and then 30 seconds later, I get an email that it just shipped. This from an order placed on the morning of the 13th.

    To anyone whose order hasn't shipped yet, try sending them an email, maybe they're holding them back for some reason.
     
  16. lessd

    lessd Well-Known Member

    7,963
    94
    Jan 23, 2005
    CT
    I think they (6av) got way overloaded on the 12th when people thought that they could purchase a TP for $99 AND get the current TiVo service pricing that was on the TiVo web sight that day, what a deal!!
    This has been a nightmare for both 6th av and TiVo, just give 6av some time and you will get your TiVo, getting the old service price on it is another thing altogether
     
  17. kidvicious1973

    kidvicious1973 New Member

    8
    0
    Nov 19, 2010
    Whats the big deal on the price, Amazon has them for $99. Dont you still have to pay the $20 per month sub if you dont have lifetime sub?
     
  18. smbaker

    smbaker Well-Known Member

    25,868
    2,450
    May 24, 2003
    The big deal was that they went on sale 2 days before the Tivo service fees went up. It's of no consequence now to anyone who didn't order before Nov 14th.
     
  19. lessd

    lessd Well-Known Member

    7,963
    94
    Jan 23, 2005
    CT
    The big deal is that 6th Av started selling the $99 TP on Nov 13th when the old service plan was on TiVos web sight, Amazon did not start selling the $99 TP until Nov 14th when the new service plan was on the TiVo web sight. People who purchased on the 13th had no way to know that the TiVo service plan would change the next day. As of now people looking at the $99 TP on Amazon don't get any info about the new $20/month required.
    And I don't know what you mean by $20 per month sub if you don't have lifetime sub? If you already had any TiVo with Lifetime, that would not change because TiVo is now selling the TP at $99.
     
  20. kidvicious1973

    kidvicious1973 New Member

    8
    0
    Nov 19, 2010

    That explains a lot. I just bought one today, My first Tivo. I asked the customer service rep how much for two subscriptions. He said $20 each. Guess Ill only be using one.
     

Share This Page

spam firewall

Advertisements