Box swap

Discussion in 'VirginMedia TV with TiVo - UK' started by Tudor, Jul 7, 2011.

  1. Tudor

    Tudor New Member

    Feb 16, 2011
    London UK
    Has anyone had to have their box replaced? What I would like to know is what happens to recorded programmes; on the V+ you just lost them. But with the V+ it was very easy to copy off programmes to DVD whilst watching TV. Not so on the TiVo; you can only copy off in ‘real time’. Are the Virgin engineers kind and swap over the disk between the units or is just hard luck buddy you just lost 200 hours of recorded programmes! Oh for the Ethernet interface to be enabled.
  2. Karnak

    Karnak 'Local'

    Jan 13, 2003
    I had my box swapped back in April.

    I lost my recordings and my 'settings'. Was very disappointed.
  3. mikerr


    Jun 2, 2005
    Lancashire, UK
  4. Karnak

    Karnak 'Local'

    Jan 13, 2003
    When the engineer swapped my box he claimed he'd been briefed that season passes were backed up / restored etc however when he asked about it no one knew what he was talking about.

    Might be in the works, not that that helps you now :/
  5. Royalflush

    Royalflush New Member

    Nov 6, 2003
    Its far from perfect but I have taken a few photos of my SP and Wishlist screens just in case the box ever dies
  6. sjp

    sjp Active Member

    Oct 22, 2001
    London, UK
    WOW! Technology - i keep typed lists on my laptop though i'm sure they're a couple months out of date by now.

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