Has anyone had to have their box replaced? What I would like to know is what happens to recorded programmes; on the V+ you just lost them. But with the V+ it was very easy to copy off programmes to DVD whilst watching TV. Not so on the TiVo; you can only copy off in real time. Are the Virgin engineers kind and swap over the disk between the units or is just hard luck buddy you just lost 200 hours of recorded programmes! Oh for the Ethernet interface to be enabled.