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Bolt with spectrum they cant get it to work

Discussion in 'TiVo Bolt DVR/Streamer' started by shawnk49, Mar 7, 2018.

  1. windracer

    windracer joined the 10k club

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    Possibly. And the CableCARD is authorized/paired? I guess it's possible ALL of your channels are SDV and require the TA.
     
  2. shawnk49

    shawnk49 New Member

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    Mar 7, 2018
    Well today a replacement Tivo Bolt will be here so will find out if its a bad tuner, one thing i notice is that coax connect on back is real hot, that cant be normal. I mean its near burn you hot. And the M Card when pulled out is very hot too.
    The real capper is i went to put Spectrum DVR back in last night to watch Flyers game and the hd died on it had to run it to office get it replaced.
    Now if Tivo works today i will be returning the DVR tonight.
     
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    The warmest location on a Roamio is also at the rf connector. Not scary warm, just warmest.
     
  4. shawnk49

    shawnk49 New Member

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    Mar 7, 2018
    Verdict is in , Bad Tuner on the TiVo. Wow, Spectrum spent 7hrs here this week on this. I spent double that + 2 trips to the local office. I think TiVo owes me 6 months free. I cant believe they ground shipped a replacement that i purchased at Best Buy.
     
  5. windracer

    windracer joined the 10k club

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    Sorry you had these troubles, but hope the new one works! If you still have the TA and CableCARD you shouldn't need another truck roll/on-site visit from Spectrum. You can do the CableCARD pairing over the phone.
     
  6. sharkster

    sharkster Well-Known Member TCF Club

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    NV
    Oh man! I'm also sorry. I was hoping it was just a matter of an ineffective CableCARD and that is an easy fix.

    I'd like to see you get some free service time out of it, too, but I'm not holding my breath. Sucks they are sending it by ground. Was hoping for an 'Amazon-type' resolution where you get the new one the next day. I don't know where you are, but the Tivos I've gotten directly from them over the years have come from TX so that should give you an idea of how long it would take.
     
  7. shawnk49

    shawnk49 New Member

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    Mar 7, 2018
    And cable card activation was smooth to get premiums.
     
  8. shawnk49

    shawnk49 New Member

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    Mar 7, 2018
    Spoke to soon, all works but my NHL channels, they say i cant get those on Tivo and need their equipment
     

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