Hi. I have multiple Tivos and they were all working fine. I upgraded my router and internet, when I did, one of my Bolts lost connection to the cablecard and I couldnt re-pair it. I had another card I was going to send back, I tried but couldn't pair that. FIOS sent me two more cards, couldn't pair them. During all of this I've been on support a dozen times with Verizon and Tivo. Sometimes with Verizon I got great help and they knew exactly what my issues was without much explanation on my part. Not so much with Tivo, clearly customer support has a checklist of things and they cannot deviate much from that script. Each told me it was working from their end. It is not. I'm not sure what to do. Im perplexed because everything was working, I even reset the Bolt back to factory settings. The fact that I have tried multiple cards with the same results makes me think its a Tivo issue but I can't be sure and I'm sort of in no man's land in between the two. None of the cards show Authorization through the conditional access menu so Tivo says its not them. FIOS doesn't know enough about the Tivo to do anything other than readdress the card. HAs anyone ever had a similar issue? In Tivo's Knowledge base it says they will make a third party call with cable company to rectify but I can't get anyone at Tivo to do so.