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Bolt times out

Discussion in 'TiVo Bolt DVR/Streamer' started by mattyro7878, Jan 10, 2017.

  1. Jan 10, 2017 #1 of 6
    mattyro7878

    mattyro7878 Well-Known Member

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    518
    Nov 27, 2014
    Southern CT

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    My Bolt times out when "preparing to load". Anybody know why this happens or how to fix it?
     
  2. Jan 10, 2017 #2 of 6
    mattyro7878

    mattyro7878 Well-Known Member

    2,063
    518
    Nov 27, 2014
    Southern CT
    Customer service says they are working on a patch and to call back if i cant connect within a day or two
     
  3. Jan 10, 2017 #3 of 6
    djjuice

    djjuice Member

    80
    1
    Mar 29, 2008
    are you able to get passed the getting info part when connecting to the tivo service?
     
  4. Jan 10, 2017 #4 of 6
    djjuice

    djjuice Member

    80
    1
    Mar 29, 2008
    what did you hear? customer service just escalated me to L2, didnt know of the issue
     
  5. Jan 10, 2017 #5 of 6
    mattyro7878

    mattyro7878 Well-Known Member

    2,063
    518
    Nov 27, 2014
    Southern CT

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    my guy said they are aware of an issue and are creating a patch. call again if ng after 24-48 hrs.
     
  6. Jan 10, 2017 #6 of 6
    compnurd

    compnurd Well-Known Member

    1,954
    362
    Oct 6, 2011
    I am working fine now
     

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