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Bolt running very slow

Discussion in 'TiVo Help Center' started by elliottstabler, Oct 26, 2017.

  1. Oct 26, 2017 #1 of 9
    elliottstabler

    elliottstabler New Member

    11
    3
    Jan 17, 2016
    I just got back from a week out of town and my Bolt is running very slowly. Last night it was okay, but tonight it takes 30+ seconds just to pull up a show from My Shows. There is a spinning wheel until the show is brought up. Also takes a long time to go from recorded episode to info/play screen. I did a reboot, connected to TiVo service 3 times, and checked the Ethernet connection.

    Internet is running fine/fast, no problems on other devices. Any ideas what could be causing this and how to fix it?

    Thank you
     
  2. Oct 26, 2017 #2 of 9
    ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    11,517
    877
    Apr 6, 2000
    SF Bay Area
    Blame it on the Tivo servers, something must be down.
     
  3. Oct 26, 2017 #3 of 9
    elliottstabler

    elliottstabler New Member

    11
    3
    Jan 17, 2016
    Thanks, that’s what I thought too, but you never know. First time I’ve seen it happen.
     
  4. Oct 26, 2017 #4 of 9
    Nickipedia

    Nickipedia Nick of Time

    164
    66
    Jul 18, 2015
    Michigan/D.C.
    Slow is right. I've been trying to play a show for the last 10 minutes. The Blue Circle of Death is really on it's game tonight.
     
  5. Oct 26, 2017 #5 of 9
    mattyro7878

    mattyro7878 Well-Known Member

    1,500
    370
    Nov 27, 2014
    Southern CT
    blue circles, cant search and no suggestions on Tivo Central
     
  6. Oct 26, 2017 #6 of 9
    keenanSR

    keenanSR Well-Known Member

    1,173
    36
    Oct 12, 2004
    Santa Rosa CA
    Same here, Roamio Pro and a 1st gen Mini.
     
  7. Oct 27, 2017 #7 of 9
    sfhub

    sfhub Well-Known Member

    2,883
    484
    Jan 6, 2007
    If it is still happening, you can try pulling the network cable. You should be able to play local shows faster and you should get placeholders on the images. You won't be able to do searches though. I haven't tried it on 20.7.4 but that is how it worked before.

    Once the TiVo servers recover, you can reconnect the ethernet as the requests your TiVo is making won't be timing out anymore.
     
    tivodiction and keenanSR like this.
  8. Oct 27, 2017 #8 of 9
    keenanSR

    keenanSR Well-Known Member

    1,173
    36
    Oct 12, 2004
    Santa Rosa CA
    I had forgotten about that trick, thanks for the reminder!
     
  9. Oct 27, 2017 #9 of 9
    HerronScott

    HerronScott Well-Known Member

    7,316
    1,047
    Jan 1, 2002
    Staunton, VA
    Appears to have been resolved at some point overnight.

    Scott
     

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