Bolt OTA Recordings Blank

Discussion in 'TiVo Bolt DVR/Streamer' started by TQ's, Jan 16, 2021.

  1. TQ's

    TQ's New Member

    19
    0
    Jul 5, 2011

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    Using Bolt OTA. The box is receiving signal, live TV working fine. However, sporadically, the one pass recordings will just be blank - nothing can use the skip to jump through. If the live tv wasn't working - no signal - I'd figure that was the culprit. But that's not it. Nothing else has changed. It will work fine for weeks, then recordings are blank across all tuners but not live TV?

    Update: Can't playback any shows now. If I go to another room and use that Tivo box I can watch them - so I know they are on the hinky box, and that the hard drive is working okay. Just for some reason the playback is black.

    Weird?

    Thoughts
     
    Last edited: Jan 16, 2021
  2. TQ's

    TQ's New Member

    19
    0
    Jul 5, 2011
    Looks like it's a problem that was just with the Mini's now it's in the Bolts as well. I used the troubleshooting fix for Mini (reboot and got to live TV for a few mins before trying to watch a recording) and it worked. I contacted TiVo Customer Service and they say it could be associated with that mega-annoying pre-roll ad and they would remove it. I wish I had known they could remove it a long time ago......
     
  3. paracelsus

    paracelsus Member

    83
    3
    Jun 23, 2002
    Saint Paul, MN
    I had some blank recordings also. I deleted them, then rechecked them by bringing them back out and they were recorded! Weird. I had a lot of restarting of Tivo also around these times the blanks happened. Very annoying.
     
  4. TQ's

    TQ's New Member

    19
    0
    Jul 5, 2011
    Might try chatting Customer Service. It may be because of the Pre-Roll Ad which they can delete (or at least that's what I was told).
     

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