Jut got my Tivo Bolt OTA 1 TB and really like it. Just have an odd problem. When using the Prime Video built-in app, when I try to play a movie on Amazon, the screen is black, but I do get sound. Hitting pause brings up the menu, but the movie video is still blank. I am a Prime member. I tried multiple videos and all have audio, but no video. Other apps like Vudu, Tubi and YouTube work without a problem. Any help would be greatly appreciated.