Bolt + OS update = no live TV

Discussion in 'TiVo Help Center' started by amigabill2, Jun 23, 2020.

  1. amigabill2

    amigabill2 New Member

    Jun 23, 2020


    A couple days ago I finally did the big Bolt software update, the one that says it requires the short Bolt-type remote with a Back button to use. I'm not sure what the correct name for it is.

    I haven't been able to watch live TV since.

    It worked great before the software update.

    All channels show 0 signal, V52. How does a software update to that?

    I only have the one tv, and no other cable box to test.

    Bolt is able to run apps and stream netflix and youtube.

    Bolt is on MoCa network connection.

    I have tried a different M-card and same thing. Verizon Fios.

    I redid setup wizard and gave it my zip code, Fios as provider, rescanned channels etc...

    This happened after the software update, so will be quite a coincidence to blame on anything else...
    Noelmel likes this.
  2. kpeters59

    kpeters59 Well-Known Member

    Jun 19, 2007
    Houston, Texas
    Have you completely removed power from the TiVo for a few minutes and booted it back up?

    Try that...

  3. Valerie Maples

    Valerie Maples New Member

    May 16, 2019
    If that doesn’t work you can also try rescanning channels.
  4. amigabill2

    amigabill2 New Member

    Jun 23, 2020
    Yes, several times. Also removed the cablecard. I have a couple spares from an unused TivoHD that I never sent back and tried those cablecards, no improvement.

    Verizon will send a new cablecard to test.
  5. amigabill2

    amigabill2 New Member

    Jun 23, 2020


    I have gone through the setup wizard again, to tell it my zip code, my cable provider etc. Troubleshooting is showing 0.0 signal on all channels that I have flipped through so far. This worked fine before the big software update...

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