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Bolt onscreen software update message frozen

Discussion in 'TiVo Bolt DVR/Streamer' started by RWmiller, Nov 14, 2017.

  1. Nov 14, 2017 #1 of 4
    RWmiller

    RWmiller New Member

    2
    2
    Nov 14, 2017

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    Today an onscreen gray shaded box appeared on the bottom right hand corner of the screen while watching live TV. The message within was: A new software update is available and may take up to 15 minutes to complete. Would you like to update now?

    The choices were Show Details, Update Later or Update Now. The problem is I cannot figure out how to use the TIVO remote control to highlight a choice or to just remove the message from the screen altogether. Nothing on the remote moves the highlight, nor activates one of the choices.

    Any ideas how to get this off the screen? Thanks.
     
  2. Nov 14, 2017 #2 of 4
    JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,269
    3,761
    Dec 7, 2012
    Ashland, PA...
    There exists a high probability that message is from your TV, not from your TiVo. Find your TV remote.
     
    kpeters59 likes this.
  3. Nov 14, 2017 #3 of 4
    RWmiller

    RWmiller New Member

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    2
    Nov 14, 2017
    Thanks Joe. That solved the issue.
     
    kpeters59 and JoeKustra like this.
  4. Nov 14, 2017 #4 of 4
    Jimbo713

    Jimbo713 CreaTiVoty!

    416
    7
    Dec 25, 2001
    Richmond, VA
    Yep - same for my Sony 700D. The update added Google Home voice control
    Sony 700D
     
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