Bolt / Moca / STA1520 Headache!

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Hi All,

I've been struggling for some time getting MOCA set up with my Tivo Bolt and Minis. I successfully set up one mini in our MB however the one in my basement will connect to the internet and do a full successful connect/download and then give me an error that it is unable to locate the host Bolt/DVR.

I've done a reset of the mini and have searched this site and many others, along with a long time on the phone with TiVo tech support but no luck. I was previously using my Fiber connection with an Actiontec ECB2500C adapter however in the spirit of trying to fix the connection issue, I opted to get a "bundle" from Brighthouse and get internet as well. This has allowed me to provide my TiVo setup a dedicated 25mbps network. I have the Arris TG1672 modem bridged currently and have a wireless netgear supplying the direct ethernet connection to the Bolt.

I've read there are issues when connecting the 'out' from the STA1520 so I tried pulling the "out" and splitting the connection and the signal was horrible and no luck with the connection. I'll get a brief picture on the minis and then within 5-10 seconds get a screen saying it can't connect.

All the coax in my home has a dedicated run and I only have three connected, all other rooms I've removed from the splitter in my attic. I've reviewed the excellent post by the gentleman, apologies for not recalling your name, who provided pics and options along with the setup workflow but still no luck.

I'm technically savvy and ashamed I can't summon my inner late 90's networking "chops" from my CIS degree, which never included the concept of MOCA, so any wisdom you all can provide me or point me to is greatly appreciated.

***Footnote*** I have searched the site quite a bit along with others and have had no luck. If there is a thread already on this I apologize for the duplicate post.

 

Big thanks for the detailed reply! I'm going to start my trouble shooting making one change at a time to see what ultimately works. I've slotted some time on Saturday to get this thing taken care of once and for all! I'll let you know what I find out and hopefully the details on what the issue was and what fixed it.

Thanks again and stay tuned...

 

I'm not sure if you can officially 'win' the internet but you sir, Mr. Kaufman, have won the internet in my book! Your explanation and questions led me down the right path and in about 15min worth of effort, and about two hours of procrastination due to the fact that I was confident nothing I would do would work, it works! So here was my configuration, which did not work:

Not work:

• Old Directv splitter at the primary run in my attic which had three open outputs with Ohm terminators on the empty ones.
• One splitter from wall to modem and TA and another run to the "in" to the TA and one to the "out" of the TA. (POE filter on the TA)

Working:

• Replaced main splitter with new New Holland MOCA compliant splitter (right sized with only four outputs)
• Replaced all new coax connections with new RG6 (had cables but thought this was an easy inexpensive fix so I could rule out the cable being the issue)
• New MOCA compliant splitter one to cable modem one to another MOCA splitter one connection to the TA "IN" only and the other to the Tivo Bolt (I suspect this was what ultimately fixed the issue.)

I owe you a beer and a big thank you, sir!

 

I did put a POE MOCA filter at the attic and on the TA and great idea on the "beefed up" option. Certainly makes sense to isolate the signal.

Thanks again!

 

I checked my signal strength for both Minis and I was at 239 and 279 so I'm going to spare myself climbing up in the attic one last time as I think that is a pretty darn good signal.Thanks again for all the help, you've officially taught me to fish!