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Bolt + dead?

Discussion in 'TiVo Bolt DVR/Streamer' started by Surrealone, May 19, 2018.

  1. Surrealone

    Surrealone TiVoOnThEmInD TCF Club

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    Dec 8, 2006
    So I got home today to find my Bolt + 3TB dead.The fan going but nothing on the screen. All four lights on the front flashing. Has anybody had this happen? I called Tivo and the tech support and they told me this is vary rare and she had never even had this problem before.
     
  2. kpeters59

    kpeters59 Well-Known Member

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  3. dianebrat

    dianebrat wait.. I did what? TCF Club

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    boston'ish
    At least you got the 4 lights which suggests an HD issue, mine just went dead, no lights last week, but they did make it painless to get an exchange.
     
    Surrealone and Mikeguy like this.
  4. Surrealone

    Surrealone TiVoOnThEmInD TCF Club

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    Dec 8, 2006
    Thanks at least you have told me it might be a HDD. Nothing that I have seen in any post gives clear answer. But like you I did get a painless exchange ordered. Even got them to wave next day shipping. And the exchange fee was $149 but got that down to $79 then I even got that waved. But Still lost my recordings and one passes.
     
  5. dianebrat

    dianebrat wait.. I did what? TCF Club

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    boston'ish
    You didn't lose your Onepasses, they should still be online and you can transfer them with Tivo Online to another box.
     
  6. Surrealone

    Surrealone TiVoOnThEmInD TCF Club

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    Dec 8, 2006
    When I looked at my TiVo.com online account i see this message
    "There is a problem communicating with this TiVo box. Make sure your box is connected to your home network, then try again."
     
  7. dianebrat

    dianebrat wait.. I did what? TCF Club

    11,328
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    Jul 6, 2002
    boston'ish
    Try again after selecting another box, they will usually pop up then
     
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  8. Surrealone

    Surrealone TiVoOnThEmInD TCF Club

    356
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    Dec 8, 2006
    Same results. That's ok thank you for the help. We are just going to start fresh.
     
  9. ClearToLand

    ClearToLand Old !*#$% Tinkerer!

    988
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    Jul 9, 2001
    Central Jersey
    Did you measure the output and/or swap wallwarts?
     
  10. dianebrat

    dianebrat wait.. I did what? TCF Club

    11,328
    639
    Jul 6, 2002
    boston'ish
    Multiple Bolts here, it wasn't the wall wart :)
    I even pulled the drive connector to be sure that wasn't pulling the motherboard down, it truly was dead.
     
    ClearToLand likes this.
  11. Royster

    Royster Beardy

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    Long Island, NY
    I had the four blinking lights this morning. I used the box last night.

    I'm surprised that people think it's a HD problem. I could hear the drive turning normally. I was hoping i could save my recordings by swapping driives between the old and the new.
     
  12. Surrealone

    Surrealone TiVoOnThEmInD TCF Club

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    Dec 8, 2006
    Not sure about the swapping I just got a replacement and sent the old broken one back.
     
  13. Royster

    Royster Beardy

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    I'll probably just do that. I finished most of the current seasons.
     
    Surrealone likes this.
  14. Surrealone

    Surrealone TiVoOnThEmInD TCF Club

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    Dec 8, 2006
    I look at it like an easy way to clean up my to do list. :)
     
  15. dianebrat

    dianebrat wait.. I did what? TCF Club

    11,328
    639
    Jul 6, 2002
    boston'ish
    Because 95% (possibly higher) of the time 4 blinking lights is the sign of a hard drive issue, it can still be running and spinning but the Tivo OS is having issues with it.

    And you can't swap drives between Tivo's to get at the shows, they're tied to the original unit's encryption.
     
    krkaufman likes this.
  16. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    What hard drive? (Factory or replacement and if replacement what model?)

    Scott
     
  17. Royster

    Royster Beardy

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    May 24, 2002
    Long Island, NY
    Factory. I was hoping to save my recordings but I suppose that's not possible.
     
  18. kpeters59

    kpeters59 Well-Known Member

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    There's a possibility that you could drop your current Hard Drive and a replacement Hard Drive in to a Cloning Dock and get it copied over to boot up. Maybe not, but possibly worth trying.

    Then, you could Backup up your OnePasses and Thumbs Ratings with KMTTG, copy shows you want to save with pyTiVoDesktop and then expand your new Hard Drive to full size.

    -KP
     
    Mikeguy likes this.
  19. FishTank1701

    FishTank1701 Member

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    Oct 26, 2004
    Central NJ
    Hoping to find better news, but at least I know what's wrong with my Bolt+. I do love search when it actually finds what you need quickly.
     
  20. krkaufman

    krkaufman TDL shepherd

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    I often get good results using Google but limiting its search to TCF using the "site:tivocommunity.com" qualifier, and then scoping the results by time period.
     

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