Bolt catastrophic failure

Discussion in 'TiVo Help Center' started by Antique Pilot, Feb 18, 2020.

  1. Antique Pilot

    Antique Pilot New Member

    Feb 18, 2020


    My <5 year old Bolt died from some unknown cause a few days ago. Tivo is replacing it but tells me I will lose all recordings in its DVR and in my outboard expander (~ 1.3TB’s worth!). This question has probably already been discussed, but is there any hope of recovering these recordings and putting them on the new box/expander combo? Any help gratefully accepted!
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    Apr 6, 2000
    SF Bay Area
    Once the drive died, and it will not boot up to being operational, you cannot save anything.
    I do not know how you can get an expander connected since it only allows only the original Tivo expander to work.
    Bolts use 2.5 inch laptop drives and they seem to fail quickly.
  3. Mikeguy

    Mikeguy Well-Known Member

    Jul 28, 2005
    Cuidado--not for many users (and who knows what percentage of Bolt users who post about an issue make up).
  4. jrtroo

    jrtroo Chill- its just TV

    Feb 4, 2008
    You could try a new power supply, it's the only thing other than a hard drive that is user serviceable and can have an issue from time to time. You could also remove the expander to see if that is the problem. Their use is not recommended here due to the increased point of failure.
  5. jlb

    jlb Go Pats!

    Dec 13, 2001
    Burlington, VT


    You can remove the expander to see if it is the problem but doing so will cause you to lose recordings as the expander is married to the other drive.

    I would try the power supply first if you can.

    Sent from my iPhone using Tapatalk

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