Advertisements Has anybody else had this problem and found a resolution? I ordered a bolt and a mini with the 1st time ever Lifetime Subscription Transfer. But I am unable to get through the final verification step of the guided setup. Tried 3 different Bolts and with ethernet and wireless wifi. Reload command twice on two different Bolts. I found that the tech support people are completely clueless. After the first 6 weeks of waiting for replacement boxes, they shut off my series 2. I asked if they could leave it on while they figure out how to fix my bolt. Now at week number 10 I got a call from the customer no support telling me they have to transfer the service back to the Bolt. I asked if they have a fix yet from there engineers. The response I got, makes me think I'm on a crank call; "no we don't have any date or estimated date or any information regarding a fix for your S308". So I'm supposed to be without tivo service for for an indefinite amount of time on both my old series 2 and my new Bolt and mini. They did offer to charge me $16/mo to keep my series 2 on and then promised to reimburse me after they get my Bolt working. I know somebody else has gone through this. The tech support people are telling me that there is a group of people with this problem. I'm starting to think that the don't have any engineers and will have to outsource this problem. Has anybody else had this problem? I'm thinking I better return this non working equipment before they go bankrupt. I have lost all confidence in Tivo. Any thoughts?