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BOLT Audio/Video Issue

Discussion in 'TiVo Bolt DVR/Streamer' started by IamDave, Jul 11, 2018.

  1. IamDave

    IamDave New Member

    1
    0
    Jul 11, 2018
    Last week, I came home and there was no sound coming from my Bolt. Also, any text generated by the Bolt was pixilated. I looked at the settings and my Bolt refused to recognize the HD resolutions offered by my TV. I tried to work around the issue and plugged in an external sound speaker, and even that was distorted.

    After speaking with TiVo (and multiple reboots), they claimed it was a hardware failure, and I went through the whole process of ordering a replacement (and had to pay the charge). Ironically, during the entire time, my TiVo remote box was working fine.

    Now, almost a week later, the original Bolt seems to be working fine.

    I'm wondering if this was an overheating issue (as the box was very hot), or if they did a software update, and then a second update.

    Did anyone else experience this?
     
  2. aaronwt

    aaronwt UHD Addict

    21,837
    610
    Jan 31, 2002
    Northern...
    I've run into the pixelated issue at one time or another with every Bolt I've owned. Seven or Eight. No idea what caused it but it has been a rare occurrence. A reboot fixed it. But I did not have any audio issues when it happened.
     
  3. Mikeguy

    Mikeguy Well-Known Member

    14,243
    3,606
    Jul 28, 2005
    Perhaps it's too late to do anything about a new box order, but for a hot box, something to consider:

    [​IMG]

    Bolt + ODT Temp
     
    Duke likes this.
  4. jlb

    jlb Go Pats!

    8,645
    122
    Dec 13, 2001
    Middlebury, VT

    LOL Mike, that's my fan/hand/leg...... LOL. Glad my pic could be used to help others.

    Yeah, my ODT was getting up there during the heat wave. This fan helps tremendously. My operating temp in the cooler weather with me using the "low" setting on the fan and just pointing it across the back of the TiVo is now 48-51. I am working on some risers to get the Bolt up higher. I may just leave things there and still point the fan or if the risers give me enough height, I may place the fan under the TiVo.

    These are what I am going to use as risers. I've bought some cork that I am going to put on top to prevent slippage and affix some to the bottom (or just place under) to protect the chest my TiVo sits on.

    [​IMG]
     
    Last edited: Jul 12, 2018
    Duke and Mikeguy like this.

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