Blue spinning circles since 20.5.6

Discussion in 'TiVo Roamio DVRs' started by kbmb, Dec 13, 2015.

  1. b_scott

    b_scott TiVo Fan

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    Nov 27, 2006
    chicago, il

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    aww Tivo baby. 4 years. I think in my 11 years it's been not much more than that with basic functions, except searching has improved. ;)
     
    Last edited: Nov 20, 2016
  2. bearcat2000

    bearcat2000 Member

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    14 years here. Ditto.



    Sent from my iPhone using Tapatalk
     
  3. Lurker1

    Lurker1 Well-Known Member

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    They've already got our money. They'd rather focus on bells, whistles, dogs, ponies, smoke and mirrors to attract new users.
     
  4. bob61

    bob61 Member

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    Despite all the animosity towards TiVo, it still remains about the only horse in the race, having left others in their dust. There's nothing that I see as a replacement so I'm hopeful for them to be successful.

    Sent from my LG-H830 using Tapatalk
     
  5. Thunderclap

    Thunderclap Member

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    Nov 28, 2005
    Chicago area

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    I'm fine with them trying to improve their boxes/service such as additional services like Netflix, Vudu, Plex, etc. What I take issue with is half-baked implementations though. Netflix, Youtube and Plex are still terribly sluggish on my Roamio (better than on my old Premiere, but still sluggish) and Spotify is unusable. What I would love to see is for them to take the Roku approach: have the DVR functionality, but then allow users to search for and add channels as they want to and let the developers push updates themselves to squash bugs instead of going through Tivo directly. Focus on the box and the Tivo UI, and give developers the tools to add to Tivo.
     
    RockinRay and slowbiscuit like this.
  6. WorldBandRadio

    WorldBandRadio Active Member

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    Don't forget, in that time period, TiVo also removed significant functionality from the SeasonPass / OnePass area, i.e., the ability to have multiple Season Passes for the same show. I have to do a lot of manual entry of recordings now.

    But to your main point, if TiVo is still ahead of the other DVRs, it is not by a lot anymore. The others are catching up as TiVo removes functionality from their DVR product.

    Additionally, given the level of quality that Rovi seems to aspire to (e.g., the poor Guide quality), I suspect that level of poor quality will eventually trickle down from Rovi into TiVo's products.
     
  7. DrewTivo

    DrewTivo Member

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    FWIW, I called in with the BSC problem yesterday. My Mini was virtually frozen when I tuned to some channels.

    Solution I was provided was to connect to tivo service, power down machine, then connect to tivo service again. the tech support guy also initiated a connect to tivo service from his side before I did the first connection - not sure if that's a component.

    His explanation was that tivos were having a "difficult time" fully loading the latest software update and this helped do it. Time will tell, as the problem I had was sporadic. But I didn't see the problem in the first 12 hours.
     
  8. wmhjr

    wmhjr Guest

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    His explanation was total bs.
     
  9. slowbiscuit

    slowbiscuit FUBAR

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    In the ATL
    Yeah, and that's always been the crux of the problem. No one pushes them to do better so they do a LOT of stuff half-assed.
     
  10. dlfl

    dlfl Cranky old novice

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    Dayton OH
    So how do we "push" them? Multiple harsh posts on this forum (or on their forum) don't directly push them. Sagging sales are really the only thing that has impact. So an interesting question is how large is the effect of negative posts on sales? What percentage of potential tivo customers will take notice? Do most current TiVo users take notice?
     
  11. jcthorne

    jcthorne Well-Known Member

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    Houston
    With Plex, this is exactly what they have done. Plex issues the program updates and the Tivo loads the new version when you launch the program. Does not require a push out from Tivo. I surmise Netflix and Amazon apps are updated by their developers as well, not tivo.
     
    Thunderclap likes this.
  12. slowbiscuit

    slowbiscuit FUBAR

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    In the ATL
    They needed real competition long ago to push them because it's obvious now they don't much care what their users are loudly complaining about. Sales going down will probably be seen as an artifact of cord-cutting.

    Again, I still feel like they have the best DVRs given the captive audiences they're competing against (for the most part). But I'm sad that they could be so much better than they are, and it's not like it would cost a lot of money. They just have to give a crap about quality software and data.
     
    Razzer likes this.
  13. just4tivo

    just4tivo Active Member

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    TiVo with OTA could easily dominate the cord cutting market but that possibility seems to escape them.

    Perhaps they're so determined to stay too long in the cable market that they don't see all the subscribers
    that are cutting the cord and still want a DVR.

    It's remarkable how some businesses continue to make money despite their best efforts not to and the ones
    who don't realize that mistake are often a memory a few years down the road.

    I was a loyal DBS customer for 15+ years till DirecTV merged(?) with AT&T and adopted the business model
    that the customers exist for the convenience of the company. After decades of DirecTV dominating the DBS
    market Charlie Ergen is grinning like a Cheshire cat watching DirecTV customers being driven to DISH and OTA.
    Charlie is perfectly positioned to benefit from the DirecTV churn to DISH and sell SlingTV to cord cutting OTA
    customers while TiVo-Rovi falls farther and farther behind.

    When an arrogant egomaniac like Charlie Ergen can clearly see the future how can TiVo be so blind?
     
  14. bob61

    bob61 Member

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    I'm interested in seeing what AT&T announces for their new DirectTV Now streaming. Supposed to have DVR functionality, most likely cloud based. Sounds interesting. Right now lacks CBS due to licensing fee agreement between the two parties.

    Sent from my LG-H830 using Tapatalk
     
  15. Thunderclap

    Thunderclap Member

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    Chicago area
    I wasn't aware of that. I thought everything was bundled with their software patches. Regardless, I still stand by my comment that Tivo should follow Roku's lead with some sort of channel store allowing users to install the channels they want, and those channels needs to run smoother.
     
  16. thyname

    thyname Well-Known Member

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    We'll know soon. Launch date has been announced. November 28. This Monday
     
  17. MoBoost

    MoBoost Member TCF Club

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    A week ago I submitted a ticket about the BSC problem. It seems to have been fixed. Today I get an email with a survey from customer support. Filled it out and complained about the guide data problem; wouldn't buy another and won't recommend TiVo until they get their act together. When I try to submit the survey, it fails due to the server not responding!! All other internet is working, so it seems to be on their side. Maybe they won't accept surveys with low scores!?
     
    BRiT wtfdotcom likes this.
  18. thyname

    thyname Well-Known Member

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    Absolutely. Just like the aliens visiting earth, flying discs , zombies and so on. Quite possible
     
    tampa8 likes this.
  19. WorldBandRadio

    WorldBandRadio Active Member

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    More likely, it is due to TiVo's all too frequent data center infrastructure problems.
     
    Last edited: Nov 26, 2016
  20. MoBoost

    MoBoost Member TCF Club

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    I saw in another thread that TiVo.com was down. I kept trying and eventually I think my response did register. Hard to know for sure or if they'll actually do anything in the long run to correct their failing infrastructure.
     

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