Blue spinning circle when adding season pass?

Discussion in 'TiVo Roamio DVRs' started by globalgreg, Nov 11, 2014.

  1. Dec 1, 2014 #41 of 196
    astrohip

    astrohip Well-Known Raconteur TCF Club

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    Had my Roamio over a year. Rarely ever saw a blue spinning circle, until this update. Now when I make changes, add SPs, do anything other than just watch a recording, I would say I get the BSC about 1/3 the time.

    Something definitely going on.
     
  2. Dec 2, 2014 #42 of 196
    lisaadler

    lisaadler New Member

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    Dec 2, 2014
    Thanks
     
  3. Dec 3, 2014 #43 of 196
    kjstorch

    kjstorch New Member

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    Dec 11, 2002
    I am also having the blue spinning circle issue on my Roamio. I can't create new or even edit existing SPs when using the Roamio itself. However, I can do both of these tasks fine when using the TiVo app on my tablet. I'll have to try clearing the TDL data to see if that fixes it.
     
  4. Dec 3, 2014 #44 of 196
    DeltaOne

    DeltaOne Mount Airy, MD

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    My Mini spontaneously rebooted three times this morning, all within 30 minutes or so. I'd be changing channels and it would reboot.

    When the Mini came back up it said there was no connection to the Internet. I didn't have time to trouble-shoot that specific ethernet drop, but the rest of our devices all had an internet connection.

    I'm suspecting a problem at TiVo HQ...and will monitor comments here during the day. Then do some trouble-shooting when I get home this evening.
     
  5. Dec 3, 2014 #45 of 196
    DeltaOne

    DeltaOne Mount Airy, MD

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    Got home to discover my Roamio Plus wouldn't go to TiVo Central. Would play live TV, but that's it. Had to pull the plug to reboot it.

    When it came up all was well, with the Roamio and both Minis. So the Roamio was "stuck" causing the Mini to spontaneously reboot.
     
  6. Dec 27, 2014 #46 of 196
    KenWms

    KenWms New Member

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    Same problem here with the spinning blue circle, unable to create season passes. Made several calls to Tivo support, all useless over the past month.

    Finally tried deleting ALL season passes thinking one was bad, and found I still couldn't create a new one. Luckily, clearing my to-dos and guide data seems to have fixed it, and I'm able to create season passes again. For now.

    Tivo: Roamio Pro, Series 5, Lifetime, 3TB
    SW Version: 20.4.5c-USA-6-840
     
  7. Dec 27, 2014 #47 of 196
    globalgreg

    globalgreg Member

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    TiVo support reps are special
     
  8. Dec 28, 2014 #48 of 196
    RoyK

    RoyK New Member

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    Getting the spinning circle sometimes when starting to play a recording. Romeo has only been installed for a few days. It's quite annoying.
     
  9. Dec 28, 2014 #49 of 196
    NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
    your issue is different than the spinning blue circle that prevents the scheduling of a sp, and could be network (or tivo server) related.
     
  10. Dec 28, 2014 #50 of 196
    RoyK

    RoyK New Member

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    Different - agreed. But perhaps related.
     
  11. Dec 28, 2014 #51 of 196
    WorldBandRadio

    WorldBandRadio Active Member

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    I'm also seeing (at times, not all the time) the blue spinning circle ("BSC") when I try to play a recording. I'm chalking that up to the Roamio being unable to communicate with the mothership (a.k.a., the TiVo cloud). However, I do not know that for sure.

    I do know that my Roamio sends a "heartbeat" to TiVo servers once every 10 seconds. I wonder what happens to TiVo functionality when that heartbeat fails? Could that failure of heartbeats cause the BSC?


    And, getting back to the topic of this thread, I have started seeing the BSC again when I try to schedule a season pass.

    I've had the problem previously. I cleared the Thumb Ratings & Suggestions and the Program Information & To Do List, put a chicken in a bag and twirled it around over my head. After that exercise, scheduling a season pass worked for a while (couple three weeks?), but the BSC has started to return today.

    === sigh ===
     
  12. Jan 3, 2015 #52 of 196
    barryk

    barryk New Member

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    Oct 26, 2014
    Started seeing the Season Pass issue a few days ago. Tried the fix mentioned in the thread yesterday, and it worked for a couple of hours but the issue came right back today. I just chatted with Tivo support, and they say it's a known issue and they're working on a fix. Their suggested workaround is to use Wishlist or individual recordings. Not much of a workaround, but at least they admit there's a problem.

    I would think that the more of us complain about it, the quicker it will get fixed, so I would recommend that anyone who hasn't already done so contact support to report it.
     
  13. Jan 3, 2015 #53 of 196
    lpwcomp

    lpwcomp Well-Known Member

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    John's...
    I was periodically seeing this too and did the CPI&TDL. Will report it to TiVo if it happens again. Their suggested work around is unacceptable, especially since I couldn't create individual recordings either.
     
  14. Jan 3, 2015 #54 of 196
    WhoAmI

    WhoAmI New Member

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    MA
    My Roamio Pro is doing this -- first noticed yesterday, still a problem today. First started seeing spinning circles for manual recordings a few weeks ago, figured it was related to the disk filling up (lots of items in to-do and in now playing). First failure to make season pass was yesterday, happened again today. Discovered work-around for that when iOS app was able to schedule the season pass.

    It feels like the Roamio perhaps times out before it finishes scheduling the recording (if each new episode it picks up from the pass takes several seconds like manual ones do now, then it might add up to a lot of time). The iOS app maybe works because it has different timeout constraints?

    Another possible clue -- I had 32 season passes when I encountered a failure. Any chance there's a limit there? I'm up to 34 now that iOS has added two, so it's not an absolute limit...

    (Disclaimer -- haven't yet tried clearing anything or even rebooting.)
     
  15. Jan 3, 2015 #55 of 196
    ej42137

    ej42137 Well-Known Member

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    I've got 155 season passes currently, which is by no means a high water mark. My Roamio laughs at your pitiful 34 season passes and wonders if you are really committed to this television thing after all?
     
  16. Jan 3, 2015 #56 of 196
    barryk

    barryk New Member

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    Oct 26, 2014
    Yeah, I've got about 85, and have had around that number since I got the Roamio about 4 months ago. The problem only started showing up after I got the 20.4.5c update - seems pretty likely that's the culprit.
     
  17. Jan 3, 2015 #57 of 196
    WhoAmI

    WhoAmI New Member

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    Hey, I've only had the thing for a couple months! :)
     
  18. Jan 3, 2015 #58 of 196
    lpwcomp

    lpwcomp Well-Known Member

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    John's...
    I have 100 SPs on my Pro, which is the one having the problem. My Basic is OK.
     
  19. Jan 3, 2015 #59 of 196
    globalgreg

    globalgreg Member

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    Problem started with the 20.4.5 update, not the 20.4.5c update.
     
  20. Jan 4, 2015 #60 of 196
    dcpmark

    dcpmark Member

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    Feb 8, 2006
    I have the same problem now, and it's a new problem for me. I've had my Pro for a while now, and it's always been lightning fast. Within the last week it started giving me the blue spinning circle whenever I start or delete a recording.

    Not pleased.
     

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