Black Friday 2017 - TiVo Sales

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Sparky1234, Nov 3, 2017.

  1. Welshdog

    Welshdog Tivo this, punk!

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    Jan 3, 2005

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    I got my renewed Mini and it has a few scratches around the jacks, but not what you are seeing. That plastic material has a delicate matte finish which seems like a bad choice for an area that experiences mechanical contact. So far My Mini seems fine, but I am downgrading it since we are not using Hydra just yet.
     
  2. Welshdog

    Welshdog Tivo this, punk!

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    Jan 3, 2005
    My erroneous $99 charge hasn't dropped off yet, but both charges are still listed as "Pending" on the card account. I suppose Discover is a bit behind after the heavy sales the last few days.

    I'll wait until Tuesday before I contact Tivo about this.
     
  3. Welshdog

    Welshdog Tivo this, punk!

    399
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    Jan 3, 2005
    I'm gonna take a look. I bought a Roamio OTA at Best Buy yesterday, but I'll leave it unopened until I see if there's better deal Monday online. I'll just play Halo extra late until it's 2am central (midnight pacific).
     
  4. Tony_T

    Tony_T Well-Known Member

    3,969
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    Nov 2, 2017
    That's not unusual.
    AFAIK, TiVo can't remove the Pending Charge, it will just 'expire' when they don't put the charge through.
    Anyway, can't hurt to call them.
     
  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,460
    3,846
    Dec 7, 2012
    Ashland, PA...

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    I just learned that Amazon has the 1TB OTA for $299. The Prime discount would have almost covered my sales tax.
     
  6. Tony_T

    Tony_T Well-Known Member

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    Nov 2, 2017
    Mentioned a few times here.
     
  7. johnfasc

    johnfasc Active Member

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    Prime discount? Do you mean for using Amazon cc or credit from Amazon. I ended up buying the 1tb OTA from TiVo but used my Citi card for two year additional warranty and price rewind just in case. Now waiting to see what Cyber Monday brings...
     
  8. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,460
    3,846
    Dec 7, 2012
    Ashland, PA...
    Yeah, with the Amazon CC it's a 5% cash back on Prime. My state tax is 6%. Tonight will be interesting. I hope.
     
  9. jfdiv

    jfdiv John D'Alessandro

    5
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    Oct 5, 2007
    Limerick, PA
    After window shopping here for a few days, I submitted my order. The website's "confirmation glitch" got me - the order did not go through, but my credit card is pending. I chatted CS, who directed me to call sales. Submitted an order by phone to get the deal, same CC. I got a confirmation e-mail, but don't see a second CC charge - not sure if I should, or if the pending already cleared and the new one went through. My remaining concern with the confirmation is under the CC section, it said:

    Name: John null

    ... coders once again not knowing how to case for an apostrophe. Burns me up. :rage: If that's what went through to my CC company, they might have rejected the sale, and I fully understand that. We'll see, right? The phone call was actually painless, so at least there's that. :blush:

    This will be my sixth TiVo (all upgraded) since getting in on a beta before launch with my former company oh so many years ago. (Actually, seventh ... I have an unopened Premiere in a closet that I bought as a spare but never needed.) So, I'll keep the faith a while longer. I only wish my two expired lifetimes would count for something ... anything at this point ... :innocent:
     
  10. johnfasc

    johnfasc Active Member

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    Dec 24, 2014
    So if anyone has gone through returning an item before the 30 day trial...is it a pain? What steps do you have to go through??
     
  11. PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Jun 4, 2015
    Philly suburbs
    I wouldn’t be worried, these scratches are typical on the back of a device where someone is constantly trying to plug cables/cords in the back without looking.
     
  12. Rob75

    Rob75 Member

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    Nov 24, 2017
    That is dedication. ;)
     
  13. tenthplanet

    tenthplanet Well-Known Member

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    Guilty in the past of doing that :eek:, I've reformed since :).
     
    PSU_Sudzi likes this.
  14. Intheswamp

    Intheswamp Active Member

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    Nov 14, 2017
    But why are they "constantly trying to plug cables/cords in..."? You plug it up, set it up, and it should work. There shouldn't be a lot of plugging and unplugging going on unless there's an issue somewhere. Plus, I tend to be a bit more careful with my equipment than that...o_O

    The FedEx return label is "in hand".
     
    Welshdog likes this.
  15. Ocresident

    Ocresident Member

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    Aug 18, 2015
    I ordered the Bolt+ 3TB on Friday and noticed that the description line item on the order confirmation refers to an accessory:

    Order Summary
    -------------
    Product Description Qty Item Price Tax* Total
    S00007 TiVo Package, Annual 1 $ 99.99 $ 0.00 $ 99.99
    R8493B TiVo-renewed BOLT+ w/accessory 1 $ 324.99 $ 0.00 $ 324.99



    Does anyone know what the accessory is?
     
  16. Intheswamp

    Intheswamp Active Member

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    Nov 14, 2017
    I went through the Customer Service phonecall an hour or so ago. Other than me being hard of hearing and the (overseas?) customer rep talking at about 80-miles-an-hour it went pretty smooth with the first steps of the return. I've got a case# and a FedEx shipping label. Now to find a FedEx driver to give it to....no FedEx stores around these boonies.<sigh>

    So, it does look like they'll cover the return shipping for the Minis
     
    ClearToLand likes this.
  17. ClearToLand

    ClearToLand Old !*#$% Tinkerer!

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    Central Jersey
    @Intheswamp,

    Personally, I would call / CHAT w/ TiVo CS and exchange that unit for another. If they ask why, I would say "My TV picture went to snow a couple of times and I had to jiggle the HDMI cable. I tried two known good cables - one used, one brand new - and the problem remained. I would like another unit please."

    For that much damage to have occurred within the 30-day Return Window, to me it looks like someone 'cheaped out' on buying a HDMI Switch and was constantly swapping cables. IMO, consumer electronics is not designed to be 'abused'.

    Several years ago I was given a 'no longer wanted / unusable' Gateway WinXP laptop whose former owner was a teenager.
    • The power button was broken and needed to be pressed dozens of times in 'just the right way' to get the unit to turn on.
    • The coaxial power plug needed to be replaced since the wires just past the strain relief were damaged from being bent 90° so many times (probably pushed up against a wall).
    • Both USB Ports had *NO* traces whatsoever - nada! The father had to search for and purchase a PCMCIA-to-USB Adapter Card. Fortunately (for me) he didn't have the skill set (or desire) to replace the coaxial power plug so he just went out and bought a new laptop.
    I just looked at my ~2 yo Refurbished Mini v1 (A92) from Woot and there's one scratch, LT ¼". by the HDMI - probably caused by me. The rest (still) looks brand new.
     
  18. sfhub

    sfhub Well-Known Member

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    You can call the bank that issued your credit card and they'll tell you if there were any rejected transactions. The online auth is from the earlier transaction. It won't fall off for several days. If they did another auth, it would show up as a separate entry.
     
  19. sfhub

    sfhub Well-Known Member

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    Jan 6, 2007
    Usually it is simple, call, get a label issued, pack up, bring to Fedex, but sometimes you can get into snafu if something goes wrong.
     
  20. sfhub

    sfhub Well-Known Member

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    Jan 6, 2007
    My friend has a Mini that he moves around to different rooms that infrequently need TV access. Sometimes it goes in a cabinet where the cables are short and in the back so he needs to blindly try and get the cables plugged in.
     
    Welshdog and krkaufman like this.

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